Forum Post: Re: Using Dry Erase Marker on IWB surface
It really depends on the surface of the dry erase board. Some interactive boards have a melamine surface while others have a porcelain steel surface. I would check to see if it is a porcelain steel dry...
View ArticleForum Post: Selecting Multiple Answers
I want my students to become more familiar with answering questions that have more than one answer choice. I teach in Virginia and our SOLs (standardized test) have questions that have multiple...
View ArticleForum Post: flipcharts
My new laptop that runs Windows 8 messes up the flipcharts. The type is not sized correctly to show the words. Please help.
View ArticleForum Post: Making an active link
Is it possible to link a website, eg, a you tube clip in a flip chart so that you can click on it and instantly hit the right page?i would like to link it to a picture first then be able to click on it
View ArticleForum Post: Can't see whole main toolbox
This evening when opening my ActivInspire the program is not displaying any icons in the main toolbox. The only thing I can see are the colors. I had tried to reset the location of the toolbox as well...
View ArticleForum Post: Cannot see the main toolbox or dashboard
This evening when opening my ActivInspire the program is not displaying any icons in the main toolbox. I also cannot see the icons for the dashboard. The only thing I can see are the colors on the main...
View ArticleForum Post: Cannot update ActivInspire
Hi,I'm trying to update my ActivInspire software with no success. I have downloaded version 1.7 through the 'check for updates' tab and have saved it to my computer, but when I try to run the setup I...
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Forum Post: Re: Cannot see the main toolbox or dashboard
Hi Elizabeth.Your case reference number is 344794 should you need to contact us directly regarding this issue. This issue you are experiencing sounds like it could be related to the profile you are...
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Forum Post: Re: Can't see whole main toolbox
Hi Elizabeth.I noticed you have posted twice with the same issue, however please feel free to use the same reference number should you need to contact us regarding this issue (344794)This issue you are...
View ArticleForum Post: Re: Can I imbed the fonts I have in my flipcharts?
Hi ChristenYour case reference number is 344796 should you need to contact us directly regarding this issue.To help answer your question, ActivInspire only reads what fonts are installed on the...
View ArticleForum Post: Re: Making an active link
[View:http://community.prometheanplanet.com/cfs-file.ashx/__key/CommunityServer-Discussions-Components-Files/152/4540.Inserting-Weblinks-2013.pdf]Hi, I have (hopefully) attached a sheet with another...
View ArticleForum Post: Re: Document Camera Not Found
Hi James,Thanks for your comment.Case 00344805 has been raised, should you need to contact us directly.I am unsure of your setup, but from what I can gather, you should make sure that ActivInspire is...
View ArticleForum Post: Re: Selecting Multiple Answers
Hi Kendra,Thanks for your comment.Case 00345293 has been raised, should you need to contact us directly.To use have a multiple answers the easiest way is to set the question as a multiple choice, and...
View ArticleForum Post: Re: flipcharts
Hello,Case 00345318 has been raised, should you need to contact us directly.Please could you check the screen resolution of your computer to see what fits as it seems that this is a resolution issue....
View ArticleForum Post: Re: 3D Objects not work with Active Software.
(Case 00283335)Manmohan,Any update on the implementation of this feature in the ActivInspire software will be posted on Promethean Planet when that feature is added to the software.At this time, we...
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Forum Post: Re: Pin Pencilcase to Web Browser
(Case 00345687) Hello Amy, The Professional Edition of the ActivInspire software possesses an Annotate Over Desktop tool, which will allow the use of ActivInspire annotation tools on documents,...
View ArticleForum Post: Re: ActivBoard Pen Mode
(Case 00344119)Pierre, ActivInspire’s settings for “Dual Mode ActivBoards” govern how the software operates with touch-capable boards. ‘Touch Input Handling’ will tell the software how to treat touch...
View ArticleForum Post: Re: Activboard moving mouse by itself
(Case 00345723)Hello Michelle,Which version of the ActivDriver is installed on the computer connecting to this board, and what version of firmware is listed as being in place on the board by the...
View ArticleForum Post: Re: Cannot update ActivInspire
Hi Jenny,(Case 00344806),Apologies that was my mistake.See below for the Windows link:Your password is: rZ7GRB6CName: ActivInspireSuite v1.7.62196 en_GB setup.exeSize: 194.45 MBExpires: February 13,...
View ArticleForum Post: Re: Have to press on pen very hard to get it to write
I just re-calibrated each pen and the student pen box has been unchecked.The teacher pens were the ones I was just using. They are both new pens.When I write with them using regular pressure, they will...
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