Forum Post: Re: Document Camera Not Found

Hi James,

Thanks for your comment.

Case 00344805 has been raised, should you need to contact us directly.

I am unsure of your setup, but from what I can gather, you should make sure that ActivInspire is the latest version. Also make sure you have the Aver software installed and all relevant drivers if any.

Once you go to Insert > From Scanner / Camera you should have AverPlus I believe as a source.

Note that I can't test this myself since we do not have any Avervision Hardware at Promethean.

Hope this helps,

Haymo