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Forum Post: ActivEngage not allowing ActivExpression registration
My device registration screen looks like this. I had a tech working on my computer and when he left, I no longer have the ability to register ActivExpression devices. Â I have updated ActivInspire,...
View ArticleForum Post: Re: projector
Hello,The user manual's for all Promethean projectors are located at www.prometheankb.com, select your region/language, Projectors and select the projector model that you have. You will want to follow...
View ArticleForum Post: Re: ActivEngage not allowing ActivExpression registration
Craig,It seems that if ActivInspire was updated the ActivDriver and ActivHub also needed to be updated as well. What version firmware and driver are listed in the ActivManager hardware tab? Are you on...
View ArticleForum Post: Re: ActivSlate Not Working:
Yes, please try and register the ActivSlate in ActivInspire. If the issue persists, the slate may be defective. Please contact Technical Support via the web form on the knowledge base at...
View ArticleForum Post: Re: Pen not working on Mac Mountain Lion
www.prometheanplanet.com/.../SearchProductFiles.aspx
View ArticleForum Post: Tools on Profile and Profile Menu have disappeared
I have installed the latest version of Activinspire to a new computer. The SHAPE TOOL does not appear on the tool bar. Also, the small menu icon that usually appears on the tool bar which allows you to...
View ArticleForum Post: Re: ActivExpressions 2 and self-paced tests
Like you I set up a set of self paced questions - they were the definitions to the spelling words and the children had to type in the word from their list which matched, I expected the 2nd question to...
View ArticleForum Post: Re: Tools on Profile and Profile Menu have disappeared
Joyce, It sounds to me like you have not yet input your licensing to the new computer and are running Personal edition rather than Professional edition- the features you described are not available in...
View ArticleForum Post: Re: Screen Recorder is Just A Black Box
Robert, Please update Activinspire- the version 1.7 is the first we had compatible with OS 10.7, and if I'm not mistaken the issue you're reporting was one of the ones reported by those who updated...
View ArticleForum Post: Re: Rotated Screen
Daniel,I'm not positive I understand the question, but the quickest way would be to so into the settings menu, here it should be a rectangle with two arrows in the upper-right and lower-right corners...
View ArticleForum Post: ActivBoard and Bluetooth Connection
I have made several attempts to hover over the flame and it will not flash blue, stays white, changes to red momentarily and back to white. Any ideas?
View ArticleForum Post: Re: Ipad and Promethean Boards
I do not know of an App. Apple keeps saying promethean will have to relase f a driver . If one is not released by Promethean soon to allow interactive use with the ipads, I think many schools will...
View ArticleForum Post: Re: Unable to calibrate a ABV378Pro board
My issue was actually a faulty board. After replacing all the electronic boards and it still not working it was determined by Promethean that the actual board was defective. Received a new board and...
View ArticleForum Post: Re: ActivBoard and Bluetooth Connection
Tabbie, I have a couple of questions and suggestions hopefully to assist. First off I'd like to respectfully confirm whether you're trying to connect via Bluetooth or wireless, and whether your board...
View ArticleForum Post: Re: using ActivInspire on Samsung Display(ME75B with touch...
Muaz, I won't touch on licensing here though you may want to review the license agreement and/or ensure you've purchased a license for professional edition. Activinspire is a software which runs on...
View ArticleForum Post: Re: Ipad and Promethean Boards
Dedra, Thank you for this note and we appreciate your feedback which I've added to 249151. Kindly see below our stance regarding Promethean software and iPads. The popular demand for an iPad/tablet...
View ArticleForum Post: Re: Rotated Screen
Daniel, thank you for the update. I notice you're running Windows 8, which is currently not supported for use with the table. We'd like to address further off-line, please call us (Phone numbers here:...
View ArticleForum Post: Re: Fraction Key
Hi Promethean,I have the same issue.You would think the button next to the Sym key on the Expression2 device is the equation editor.But it is not clear how it is activated.Please advise/help!
View ArticleForum Post: Re: Promethean ABV587Pro Dead Spot
Thank you, Robert. Please can you confirm your board's firmware and driver version?Please also can you kindly advise whether you're having any interaction issues elsewhere on the board? Is the...
View ArticleForum Post: Re: Are you having problems with ActiView use within ActivInspire...
Lynette, I just tested here and it seems to be responding correctly. Please can you ensure that you've downloaded the latest version of the Mac Actiview drivers from the support section of the site and...
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