Forum Post: Re: Importing a Notebook File
Tarley,Are you on a Windows or Mac computer? What version of ActivInspire are you running? What version of the .notebook file are you attempting to import? Does the file end in .notebook. We currently...
View ArticleForum Post: Re: Activotes registered but not working - help?
Cheryl,If you have updated the software to the latest version your ActivDriver may also need to be updated. What version do you currently have listed in the ActivManager hardware tab?Thanks!
View ArticleForum Post: Re: Macbook 10.7.5 Trackpad issue with Promethean Driver?
Victoria,Thank you so much for the update. This will help any other users that may experience this issue. Thanks again!
View ArticleForum Post: Ubuntu 12.10
Hello! I'm new to Linux, but want to try it with ActivInspire, which we currently use on Windows machines. Could anyone point me in the direction of a download for Ubuntu 12.10 - preferably with idiot...
View ArticleForum Post: Active Inspire will not launch
I have a user running Windows 7 SP1 64 Bit. Active Inspire's splash screen will appear when launched then it closes. Activeinspmgr is listed in task manager. I kill the process and try again. Same...
View ArticleForum Post: Re: Ubuntu 12.10
John,ActivInspire is currently not supported with Ubuntu 12.10. The distributions we currently support are:• Ubuntu 10.04/Guadalinux• Ubuntu 12.04• Linkat 4.0 (based on OpenSUSE 11.2)• OpenSUSE 11.4...
View ArticleForum Post: Re: Activotes registered but not working - help?
Cheryl,If the ActivBoards are now not working after a driver update, it may be that they updated the driver without removing the previous version. Check the computer's Device Manager to see if there...
View ArticleForum Post: Re: Sound Recorder playing back wrong capture.wav file
Katrina,Please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Interactive Displays, Contact Us. In the Existing case field input...
View ArticleForum Post: Re: Page Activities / Templates / Themes in 1.6
Tracy,Yes, you can share that with anyone that is missing the core resources.Thanks!
View ArticleForum Post: Re: Active Inspire will not launch
Thank you very much Ana - I reinstalled Java on the machine, cleaned temp file and rebooted. It worked perfectly.
View ArticleForum Post: Re: PRM-20 Distorted image
David,Please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Interactive Displays, Contact Us. In the Existing case field input...
View ArticleForum Post: Re: Help Urgent! Activ Expressions don't respond to multiple...
Thanks a lot Ana.I hadn't set the Activ Software to connect via my proxy server, upgraded just as it should have done once I realised that!Very impressed with how quickly you've responded. Much...
View ArticleForum Post: Re: Font problem
Thanks, Ana. I'm not sure which fonts came with ActivInspire. Webdings3 comes up in the list of available fonts when I make flipcharts. I will do as you suggest. I don't know what font replaced...
View ArticleForum Post: Self-Paced Quiz
Is there an option on how to save self-paced quiz's that I load in for my morning math-warm-up (to use with activexpressions)?Sure wish I knew how. Thanks.
View ArticleForum Post: ActivInspire error: A problem causes it to stop working correctly...
I am using Windows 7 and there is a problem launching ActivInspire. The message constantly says that a problem caused inspire to stop working correctly so Windows will close it and notify me if a...
View ArticleForum Post: Re: Powerpoint Conversion Error
Stacey,Are you attempting to import a power point into ActivInspire? If so, please provide the version of ActivInspire and Power Point you have? (case# 245288)Thanks!
View ArticleForum Post: Re: Help Urgent! Activ Expressions don't respond to multiple...
Robin,Have you been able to update your Expressions once you connect via the proxy server? If your devices are at 9.01, you will need to update the kernel before updating the firmware.Thanks!
View ArticleForum Post: Re: Self-Paced Quiz
Jeff,Are you attempting to save the flipchart you created or the results from the quiz? What version of ActivInspire are you using? (case# 245290)Thanks!
View ArticleForum Post: Re: ActivInspire error: A problem causes it to stop working...
Leteshia,You may want to try and delete your profile, if you have the administrative privileges to do so. Go to:C:\Users\%username%\My Documents\Activ Software\ActivInspire\My Resources\My Profiles...
View Article