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Forum Post: Re: Pens not working in Windows 8.1/64 bit

Hi MarySupport case number 00382877 has been created to support this issue.  If you would like to contact us to help this issue over the phone, please contact us on the phone line listed at...

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Forum Post: Re: Ubuntu 14.04

Are there any news regarding the repository for ubuntu 14.04?We hope it will be released soon!Martin

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Forum Post: Re: Windows Server 2008 ??

I tried the followingLogin to server & client using the mentioned user namesServer -> AdministratorClient1 -> User1Client2 -> User2Installed ActivInspire & ActivDriver on...

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Forum Post: Activeinspire software will not load at all--just get error message.

I'm currently using Windows & and Activinspire.  I had never had a problem with the software until a few days ago when I tried to open a flipchart and after the "fire logo" showed, it didn't have...

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Forum Post: Activote Pupil database via csv

Does anyone have the format for the .csv file for adding pupils into the database to assign devices please?

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Forum Post: Cursor is "hiding" when annotating over desktop.

When I am annotating over desktop, the cursor is hiding, or not visible. It shows up over the tool bar, but as soon as i move it off of there, it disappears. It works fine with flipcharts.

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Forum Post: Re: how to 'jump' pages without clicking arrow button multiple times

You can create an 'action object' on the flipchart page:Select an object (image, shape, text box..) that is to be the 'trigger' for the actionIn the Action Browser - All Actions, select "Another...

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Forum Post: Re: Ubuntu 14.04

Hi Martin(Case 00351163)There is no further update regarding this case. When Ubuntu 14.04 is officially supported we will notify you of this on this thread.Thank you for your patience.AdamPromethean...

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Forum Post: Re: PowerPoint Import Problem

Hi Melody.(Case 00383754)This is a current known issue with ActivInspire were some PowerPoint presentations will not import if PowerPoint 2013 is installed.There is a few workarounds which can help fix...

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Forum Post: Re: Cursor is "hiding" when annotating over desktop.

Hi Daniel.Case 00383756 has been created should you wish to contact us directly regarding this issue.Please could you confirm the version of ActivInspire you are using? To find this information out,...

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Forum Post: Re: Activote Pupil database via csv

Hi Alexander.Case 383757 has been created to help with this issue.Hopefully this will help to create your database.You can create a CSV file in programs such as Microsoft Excel, if you have a database...

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Forum Post: Re: Images without background

Rolling Stone,Great news! Thanks for letting us know!

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Forum Post: Re: Network uses for the ActivBoard 595 mobile pro

Tim,Thanks for posting to the forums! The ABV595PRO board is an interface device that should attach to a computer. You can stream things to the computer that is attached to the board and projector, to...

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Forum Post: Re: how to 'jump' pages without clicking arrow button multiple times

Hilary,Thank you very much for providing this answer for us! Your solution should work perfectly for this request. PC, please let us know if this does not work for you!Thanks again,

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Forum Post: Re: Activeinspire software will not load at all--just get error...

Hi Guys!  Sucess!!!  I had one of our techs with admin priviledges come out and he went into my profile and deleted the ap data, roaming, and the active inspire folder with all its contents and the...

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Forum Post: login.aspx ??

Hi there Just wondering, in the past I was able to download flipcharts without any hassles from my personal laptop. However, in the past week or so when I do download a flipchart it comes up with this...

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Forum Post: Re: Sound and red flame problem

Pam,Is this one of the newer dual user boards? We were having the same problem and someone noticed that the board was in standby mode. Pressing the standby button on the side of the board got it...

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Forum Post: Re: Network uses for the ActivBoard 595 mobile pro

Thank you Jonathan.It does answer my question although I'm still unsure why it has an ethernet port. It has a label of 'Projector Control'.RegardsTim

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Forum Post: Re: Pens not working in Windows 8.1/64 bit

No answer for you but another question. We have just rolled over to new laptops (Lenovos) and have had mixed success with running boards. Older boards - no issues. Newer boards - software runs OK but...

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Forum Post: Re: Dual user pens

Hello,(Case ref : 00383886)To resolve this issue please download the latest ActivDrive software and ensure that you restart the computer after the update. The ActivDriver can be downloaded from the...

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