Hi Daniel.
Case 00383756 has been created should you wish to contact us directly regarding this issue.
Please could you confirm the version of ActivInspire you are using? To find this information out, please go to Help>About and it will be listed in a bold text.
If you are using a version prior to 1.8 please could you update your ActivInspire software and test the desktop annotate again?
Thanks
Adam
Promethean Technical Support