Forum Post: Naming Object Groups
I thought it was possible to name object groups but apparently not since no name I give the group ever sticks. Is it possible and if so what is the trick?
View ArticleForum Post: Re: camera makes screen go black
Hi Jarrad, It is a different version. I have the "free version" at home and I believe the computer at school is a licensed version. Regardless, I have always been able to use the camera feature with no...
View ArticleForum Post: 1.8.64351 rpms for ALTLinux
Hello!On the part of computers at my school running Kubuntu 12.04 Activinspire has been updated to new version - 1.8.64351. Activedrivers renewed too.Where can I get a new versions in the .rpm files...
View ArticleForum Post: Re: IWB
Hi Anna.Your case reference is 00355585 should you need to contact us directly regarding this issue.Is the projector displaying an image at all? Do you know the model number of the projector? If you...
View ArticleForum Post: Re: Pen is recognized but I can't calibrate???
Hi Brecht.Your case reference number is 355811 should you need to contact us directly regarding this issuePlease could you try and remove the power cable to this ActivBoard and leave it for a few...
View ArticleForum Post: Re: New Dice
Hi Judy.Case reference 00355825 has been created should you need to contact us directly regarding this query.I would recommend ensuring that your Flash and Java applications are up to date and this...
View ArticleForum Post: Re: Naming Object Groups
Hi Ola.Your case reference is 00355838 should you need to contact us directly regarding this issue.I have also replicated this issue in ActivInspire and see that when naming the grouped objects this...
View ArticleForum Post: Re: Pen not working
Case 00351902hi JarradSorry only getting back to you - we were without internet connection these last few days.The model of the board isPromeathean Whiteboard Product Code ABV378PROSerial Number...
View ArticleForum Post: Re: ActivInspire and Windows 8- touchscreen input issues with...
(Case 00354157)Adrian, I have passed your request to our Escalations department and they will add as an enhancement for ActivInspire with the development team to investigate a fix for future releases....
View ArticleForum Post: Re: Dual User
(Case 00350920)Hi,Thanks for attaching the screenshots of your ActivInspire software. Please be aware that we do not support the Russian language on this forum, however there is a Russian forum which...
View ArticleForum Post: Re: Problem to import smart Notebook files
(Case 00330181)Hello Leslie,To ensure that flash objects are working properly within the ActivInspire software, please ensure that Flash for Other Browsers has been updated on the computer in use....
View ArticleForum Post: Re: camera makes screen go black
(Case 00350371) Pat, On the Home computer where this issue is presenting, please remove the ActivInspire software by deleting the below folders and files within them:(N.B. Be advised that you will...
View ArticleForum Post: Re: 1.8.64351 rpms for ALTLinux
(Case 00356127)Hello,We will raise the availability of the ActivInspire v1.8 software with ALTLinux with our escalations team.Any information or updates regarding that avaialiability will be posted to...
View ArticleForum Post: Re: bluetooth connection
(Case 00356230) Hello William, Please refer to Article 11093 from our Promethean Knowledge Base for directions on establishing a Bluetooth Connection to your Bluetooth-capable ActivBoard. For...
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Forum Post: Re: "Blue" Space
(Case 00356231) Hello Emily,Changing ActivInspire’s Settings for both the Size of new flipcharts created and the fit of those flipcharts can cut down on the amount of the ‘World’ being seen beyond the...
View ArticleForum Post: Re: Pen working intermittently
(Case 00356235)Hello Toby,Please advise us of the model of board through which you are having difficulties annotating on a flipchart page on the computer. Also, which version numbers of the...
View ArticleForum Post: Embed a youtube video
I understand how to embed a youtube video into inspire, but when I go to "insert" then "link" embed a video in not available. How do I add this? Did I miss an update?
View ArticleForum Post: Re: PowerPoint source file is incorrect
We also found that as well as the filename being too long, if it was nested deep within folders, this also had an effect.We found that copying the ppt to the desktop or top level folder giving it a...
View ArticleForum Post: Re: Pen not working
Hi again,after alot of messing with USB cables and other teachers pens....I got a blue flame.One pen worked out of a possible 10! so i am getting a new one....thank you so much for your help - you can...
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Forum Post: Re: Embed a youtube video
(Case 00356312)Hello Vanessa,The option to choose in the “link” menu would be “Embedded HTML…”, which will bring up a window into which the embed code from the YouTube video can be input.
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