Case 00351902
hi Jarrad
Sorry only getting back to you - we were without internet connection these last few days.
The model of the board is
Promeathean Whiteboard
Product Code ABV378PRO
Serial Number C1008040334
I have used different pens and it is the same problem.
At the moment it won't let me calibrate at all
The USB connection is going direct to the computer.
the version of Active Inspire is Professional Edition V1.8.64351
I downloaded ActiveDriver (32bit for PC)
Nothing has changed, pen still not working :(