Forum Post: Add PDF in import
In the file menu, import option doesn't have PDF option. How do I add it so I can import my worksheet from my computer
View ArticleForum Post: Activote questions not appearing on flipchart page
When I use the insert question method of placing multiple choice questions on a flipchart page, they never appear when I hit "apply" or "done" or both. When I use a template, the question will appear...
View ArticleForum Post: Re: Blurred image
The projection distance may be beyond the focus area capability of the model you own. Refer to the specifications in the User's Manual, and adjust the projection distance accordingly. Then the blurring...
View ArticleForum Post: Re: Installing ActiveInspire
Hi Eldon.Your case reference number is 341312 should you need to contact us regarding this issue.Could you please confirm the version of ActivManager which is installed? To do this, click on the...
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Forum Post: Re: Activote questions not appearing on flipchart page
Hi Crystal.Your case reference is 341313 should you need to contact us directly about this issue.When using ActiVote devices with ActivInspire you may only have one question per flip chart page as this...
View ArticleForum Post: Re: Active pen not working
Hi Lane.Your case reference number is 341371 should you need to contact us directly.To help resolve this issue, is it possible to try other known working ActivPens and see if these work on your...
View ArticleForum Post: Re: No Power For Activboard
Hello BenYour case reference number is 341322 should you need to contact us directly regarding this issue.Hopefully we can help fix your issue with the ActivBoard. Could you please provide the product...
View ArticleForum Post: Re: PRM-20 Thermal reset
(Case 00341378) Hello Daniel, There is not a thermal reset button on the PRM-20 Projector. If there is an issue with the projectors affecting their ability to function normally, we can be contacted...
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Forum Post: Re: Activoters not working
(Case 00341777) Hello Jennifer, When trying to run a voting session in ActivInspire with ActiVote devices, you’ll need to ensure that they are the targeted devices for that voting session. This can be...
View ArticleForum Post: Re: Add PDF in import
I am using Window operating system and version number is 1.7.62196.One more thing to ask is that when I start the active software, it ask me activation key. What is that mean?Is that the product...
View ArticleForum Post: Re: Add PDF in import
Hi Tasleem.Thank you for mentioning the version number and operating system.The function to import to PDF will only work if the profession edition of ActivInspire is installed. This is why it is...
View ArticleForum Post: Re: I have an ActivInspire file that some how got saved as a TEMP...
I know this is old but I just had this problem, and not for the first time. I copied the .temp file and then changed it to .flipchart for ActivInspire. I did it as .flp first but that tried to open in...
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Forum Post: Re: Reset ActiVote to zero
(Case 00341853) Hello, Any voting results accumulated in a flipchart can be exported to an Excel Spreadsheet for records keeping outside of ActivInspire. After those results have been exported, they...
View ArticleForum Post: Re: Using Dry Erase Marker on IWB surface
(Case 00341859) Hello Lori, The use of any marker on the surface of the ActivBoard is not recommended due to some brands of marker’s ink being difficult to remove, which can interfere with the smooth...
View ArticleForum Post: Re: in annotation mode, activInspire snaps back to computer monitor
(Case 00341984)Hello Art,The ActivInspire software is designed to be used on the computer’s display instead of an external monitor in an Extended Desktop setup. Setting up the displays as cloned or...
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Forum Post: Re: Compass stays the same thickness and color
(Case 00342023) Hello Rachel, The colour and thickness of the line drawn by the compass toll is controlled by the settings in place for the pen tool in the Main Toolbox. Adjusting the slider and...
View ArticleForum Post: Re: ActivTable activities
There is not a document with a list of all available activities. I am hopeful we can update the one we had soon.
View ArticleForum Post: Re: Compass stays the same thickness and color
(Case 00342023) Rachel, Before re-installing the ActivInspire software on the computer, please try using a different profile within the ActivInspire software and ensuring that any handwriting...
View ArticleForum Post: Re: Computer starts clicking and dragging its own when USB is...
Dear Jarrad,Thank you for the quick response. The activmgr for the Mac is 5.9.16. I can tell you the firmware tomorrow afternoon.I had not thought of disabling the touch input. This would make some...
View ArticleForum Post: Re: activ expression responders do not show questions
(Case 00340713) Lynne, The latest version of the ActivInspire Software and Driver can be installed on the computer in use using the ActivInspire Suite downloadable from this page on Promethean...
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