Forum Post: activexpression 2 & retry answers
When I do not check "allow students to retry incorrect answers" they are still able to do so. Any suggestions?
View ArticleForum Post: Video and sound problem!
Hey again,I am facing an issue of bad video and sound in movies or video songs.The projector works fine and everything works fine, except when i open a video song or movie on media player or VLC or any...
View ArticleForum Post: computer can not connect to board
I am taking over for a teacher who has a promethean proACTIV board and a LC-XB22 projector. I do not have any previous information on the registration of the board. I was given a laptop with...
View ArticleForum Post: Assign just one Activote
A teacher has assigned names to the Activotes in her set. She now has a new student and needs to assign an ActiVote to just that one student. If she goes into the Assign students screen she will have...
View ArticleForum Post: Re: Activexpression 2 not proceeding to next question on Self...
I have got it to work. I had to use the Activhub that was supplied with the Activexpressions. The firmware was the problem. On the supplied Activhub that worked the firmware was V. 5.13 Build 0The...
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Forum Post: Re: Distorted Printing
I am having the same problem with the sides of flip chart pages being cropped off both when printing as well as when I export to .pdf. I've tried going into the print settings (shown here), but even if...
View ArticleForum Post: PRM-20AV1(s) Projector resolution and extended screen Issues
We switched out a teachers computer recently an now have a set up that consist of a laptop (Lenovo T430) and a wide screen monitor (Lenovo LS2023wide). Many teachers are using the set up by creating...
View ArticleForum Post: Re: Activexpression 2 not proceeding to next question on Self...
So, I updated the firmware on my old Acvtivhub to V5.13 B0. The Activexpressions are working just fine since the update. The self-paced questions move on to the next and there are zero issues. The...
View ArticleForum Post: Recognizing my computer
Suddenly, my computer does not recognize the board. Where the activinspire logo is on top of the panel it has an X through it.
View ArticleForum Post: Grid Size???
Hi,I am trying to figure out what the actual scale is for the grid. I've tried searching the Help for it, Googling it, YouTubing it, etc. but can't seem to find the answer...and I may just be...
View ArticleForum Post: Re: computer image not shown on promethean board
Matty,Please note that each time I want to post a blog on this site I do my best to make sure I'm in an topic that would relate to my question. It seems that my blog from septembher was placed in an...
View ArticleForum Post: Re: how can clean the board
(Case 00333288) Hello Hany, If any dry-Erase board cleaner is on hand, that can be used to clean the ActivBoard's surface. Article 10612 from our Promethean Knowledge Base will detail additional...
View ArticleForum Post: Re: How to turn on "Stop all sounds" tool?
(Case 00333289)Hello Choi,The Stop All Sounds tool only appears when there is an Sound Object or an object to which a sound file is linked present in the flipchart, and only after that sound is played...
View ArticleForum Post: Re: Modes
(Case 00333293) Hello K D, The only time in which “PowerPoint and Other Applications” is available as a display option for the software is when the software is opened for the first time after being...
View ArticleForum Post: Re: Flipfix that works with .flipchart's?
(Case 00333298) Hello John, While we have not been able to prevent file corruption such as what has happened with the file in question, we can advise taking the following steps with any flipcharts made...
View ArticleForum Post: Re: Page blank when inserting questions for ActivExpression
(Case 00333303)Hello Rose,The behaviour described is normal for the Question Manager when no question template is chosen. On the bottom of the right side of the Question Manager, under a heading...
View ArticleForum Post: Re: cursor moving by itself
(Case 00330174) Joshua, At this point, I would advise contacting Promethean Technical Support either by phone or by submitting an e-mail request through the Promethean Knowledge Base...
View ArticleForum Post: Re: ActiveInspire not loading on new laptop.
Kathy, Thanks for the note. It's interesting that this will open when it's first reinstalled, but not afterwards. Generally if the software hangs or crashes on opening, it will be due to an issue or...
View ArticleForum Post: Re: The Pen & Wand CONSTANTLY stop working
Louise, Thanks for posting. Usually when someone reports that their pens or wands stop working it means that the board has lost connection with the computer. There are several things that can cause...
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