(Case 00333303)
Hello Rose,
The behaviour described is normal for the Question Manager when no question template is chosen.
On the bottom of the right side of the Question Manager, under a heading called “Flipchart Page Properties”; make sure that the box called “Replace the page content with a new design” is chosen, allowing the template options to become selectable. Be advised that anything on the page at that time will be replaced by the template chosen.