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Forum Post: Re: Brain Pop Jr

That is correct. Promethean releases a Software Development Kit which allows third party applications to interact with Promethean Learner Response Systems. Historically, Brainpop has used this to allow...

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Forum Post: Re: Macbook and BrainPOP

Normal 0 false false false EN-US X-NONE X-NONE That is correct. Promethean releases a Software Development Kit which allows third party applications to interact with Promethean Learner Response...

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Forum Post: Re: BrainPop and the Promethean SDK Flash Proxy Extention

That is correct. Promethean releases a Software Development Kit which allows third party applications to interact with Promethean Learner Response Systems. Historically, Brainpop has used this to allow...

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Forum Post: Re: activinspire

Hello Lisa,Yes, you can use the Desktop Annotate feature. To do this, with the pdf or word document open, open ActivInspire and select the Desktop Annotate icon. (case# 281451)Hope this helps!

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Forum Post: Re: Stylus only makes boxes will not draw lines

Thank you for following up Chris! Glad to hear your issue has been resolved!!

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Forum Post: Re: LCD will not display

Jennifer,The last thing you will want to try is swapping the power supply to the projector and trying another outlet to ensure the issue is not power related. If that does not resolve the issue, please...

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Forum Post: Re: Initial Profile Build

Hello,It is on a Mac, it is also not the personal but the professional edition.  I've reinstalled the software several times, hoping for a clean install to get to the point where I am asked the...

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Forum Post: Re: Powerpoint with Mac

I am teacher and i a mac user. Until i can import my power point (for Mac)  with Activinspire, i wont use it!

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Forum Post: Re: Powerpoint with Mac

Hello Sonia,Thank you for your feedback. We will add your case to the current enhancement request. (case# 281507) Thanks!

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Forum Post: Re: Flame turns blue when you touch pen to board and won't...

Hello Gail,It seems that the board is connected since the flame is white. If you have not done so, try disconnecting the power supply and USB from the board for about 1 minute and reconnect to see if...

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Forum Post: Re: Initial Profile Build

Andrei - if you don't see the ActivInspire - Studio header, as shown in the previous answer, you may be able to view the Dashboard > Configure.. and select  the box "Launch next time using the...

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Forum Post: Re: Hidden objects

If you switch to 'Design Mode' while you are creating the flipcharts the hidden objects will show on the flipchart page with a red border around them. The red border is showing the object has an action...

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Forum Post: Re: Promethean ActivBoard

Lynn,You would need to install the ActivInspire software suite that includes the driver which is located in the Support tab > to the right select "Download ActivInspire" select your language and...

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Forum Post: Re: Stylus only makes boxes will not draw lines

Vickie,Is this occurring on the same ActivBoard or do some pens work fine and others illustrate this behavior? (case# 281793)Thanks!

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Forum Post: Re: Computer 1 connection problem

Hello,If your computer is connected directly to the projector, ensure that it is connected to the VGA 1 port.If your remote is grey or white, select Menu from the remote Computer 1 > RGB > does...

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Forum Post: Re: New user

Hello Kelly,Users are permitted to use ActivInspire Personal Edition with non-Promethean products, subject to them having applied for a Teacher Consent License. Does your school have Promethean...

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Forum Post: Re: My Actviboard won't show on my computer

Hello Amanda,Not sure what may have happened during the firmware upgrade to cause this. Did you get a message during the upgrade process that the "Upgrade Failed"? Where you directly connected via USB...

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Forum Post: Re: EST-P! problem with image: the right side is narrower then...

Hello Elkhan, This issue may be caused by the way the projector was mounted on the stand. The best test for this is to put the projector on a flat surface and see if the image is displayed properly. If...

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Forum Post: Re: Activengage 2

Hello,You are correct the virtual hub will stay on IDLE indicating that it is available. (case# 281925)Hope this helps!

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Forum Post: Re: ActivManager Not Working

Hello Susan,If you have an x in ActivManager that indicates that the driver is not detecting the ActivBoard. You want to check to ensure that the USB cable from the computer to the board is connected...

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