Forum Post: Error message during activinspire software download
I am trying to download the ActivInspire software on to a windows computer. It goes through the entire download process, then at the end it gives me an error message:ActivDriver x64...
View ArticleForum Post: colors are off
Colors are not being projected correctly. Reds look blue/back. In fact, everything has a bluish tinge to it. I've tried different VGA cords and different computers. The bulb is only at 600 hours. What...
View ArticleForum Post: Re: colors are off
Hello Margaret,If you disconnect the VGA cable from the computer and select Menu from the remote, does the Menu appear clear, or is it also discolored? Have you tried connecting the VGA cable directly...
View ArticleForum Post: Re: Error message during activinspire software download
Kelly,Yes, please save first then double click on the download to Run it. The Install wizard will appear and follow the prompts. To change from the Studio view to Primary, with the ActivInspire...
View ArticleForum Post: Re: software for my laptop
Hello Jonas,You need to download the ActivDriver for your operating system from the Support page on Planet to connect and interact with your ActivBoard. (case# 282142)Hope this helps!
View ArticleForum Post: Re: Magnavox word keeps floating around the board.
Hello Demetria,It sounds like the projector may be causing the word Magnavox to float around the screen. Is your projector brand a Magnavox? What else do yo have connected to the projector besides the...
View ArticleForum Post: Re: Driver installation fails
Hello Damon,Below is the file you requested. Please ensure that your computer is disconnected from all Promethean hardware before removing the old driver, once the driver is removed run the link...
View ArticleForum Post: Re: How to attach text to a graphic
Hello Amanda,If you have a graphic and you put text on top of it, you should be able to group them so they move together. (case# 282720)Thanks!
View ArticleForum Post: Re: Downloaded FlipCharts not saving; some have been lost...
This could also be related to your school's setup of the Shared resources - which should be on the computer's local hard drive, but sometimes can end up on a Network drive, not accessible when you are...
View ArticleForum Post: Transparent images appear with a black background
When I copy or download a transparent image from the internet into Activinspire, the images appear with a black bacground. I have inserted the same images into Word files (for example) and they appear...
View ArticleForum Post: Re: 3D Objects not work with Active Software.
Hi.....is there any update on this......
View ArticleForum Post: Indian Contents not available on Promethean planet
Dear All,we as a teacher looking for some Indian contents which is not available on Promethean website, even i have seen so many schools using Promethean Interactive White Boards in India but they...
View ArticleForum Post: Re: Downloaded FlipCharts not saving; some have been lost...
Great, to import your resources into the software, you will first want to save the resources, either to your desktop or downloads folder and then with ActivInspire open select File > Import >...
View ArticleForum Post: Re: BrainPop and the Promethean SDK Flash Proxy Extention
Amanda,Would you mind posting that step through using the Express Poll on this thread? Or reply and let us know where it will be?Thanks,Jessica
View ArticleForum Post: Missing question results
Since we updated to the newest version of Inspire, I have noticed that the test results and export feature do not show up in the voting browser. I am using ActiVotes with embedded questions.
View ArticleForum Post: Embedded Videos not playing on a MAC 10.8
When opening a flipchart using ActivInspire version 10.7 and trying to play an embedded video, on the MAC 10.8.4 (Flash 11.8) the video will not play. The screen remains black. The videos will play...
View ArticleForum Post: Re: Transparent images appear with a black background
Jason,There may be a setting in the profiles that needs to be changed. When you copy an image to the flipchart, select it or right click on it and select the Property Browser. Ensure the the background...
View ArticleForum Post: Re: Magnavox word keeps floating around the board.
Depending on your model projector, the computer should be connected to the projector through a VGA cable. It may be connecting via a wallbox or connectivity panel. You may want to follow the cable from...
View ArticleForum Post: Re: 3D Objects not work with Active Software.
Hello Manmohan,No update to this feature currently. Should ActivInspire support this feature in the future we will post it on this Forum.Thank you for your inquiry!
View ArticleForum Post: Re: Indian Contents not available on Promethean planet
dear, i have seen in Smart exchange there is specific provision for Indian Contents,,, r u working on that, please update..Thanks & regardsManmohan Singh
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