Forum Post: how to find Firmware or drivers from promethean website.....
Hello, Is anyone help me to find out latest firmware and drivers for IWB from Promethean website... regards,Manmohan Singh
View ArticleForum Post: Re: Register old Activotes with New Boards
Ana, "The votes cannot be registered to the new board," so what does one do with these Activotes? It seems like they are useless, and they cost quite a bit of money. My school updated our software...
View ArticleForum Post: Re: Missing question templates?
Hello Nancy,Save the file below and then import the resources into the software by selecting File > Import > Resource pack to either My Resources or Shared (it's your preference). (case#...
View ArticleForum Post: Re: Display issues with 1.7
Hello Nikki,Does this occur when you have the projector connected? What is the resolution and refresh rate set to on your computer? What model ActivBoard do you have? (case# 283406)Thanks!
View ArticleForum Post: Re: Indian Contents not available on Promethean planet
To answer your question - we do not have a specific site geared toward Indian teachers and curriculum. In our advanced search, you can change the language to include resources in Hindi - unfortunately,...
View ArticleForum Post: Re: Register old Activotes with New Boards
Hello,Apologies that your school was not made aware of the differences in compatibility and functionality between the 2nd generation ActivBoards and the 300/500 series boards. As far as a trade in...
View ArticleForum Post: Re: Embedded Videos not playing on a MAC 10.8
Hello Melissa,Is it a YouTube video? There is an article on the knowledge base that may help. Please visit www.prometheankb.com, select your region/language, in the search box type in 11019, the title...
View ArticleForum Post: Re: Missing question results
I can see everything except for the actual results and the Export and Remove All buttons. No results are diplayed even after several questions are asked--whether embedded or ad hoc.
View ArticleForum Post: Re: How to import excel files into Question Master for...
Hello Stephanie,The easiest way to find out how to format the excel spreadsheet is to create a set of questions in question manager and export to excel. You can then use this as a template and copy and...
View ArticleForum Post: Re: how to find Firmware or drivers from promethean website.....
Thanks for kind support,,,,,
View ArticleForum Post: Re: Downloaded FlipCharts not saving; some have been lost...
And if the resource is a FLIPCHART (as you suggest in the title of this thread..) with the file extension .flp or .flipchart then you can simply Save the download directly into a folder in Activ...
View ArticleForum Post: Re: resources will not download to activeinspire
Hello Elizabeth,The resources you are downloading from Planet need to be imported into the software. To do this, SAVE the resources to your computer, with the software open, select FILE > IMPORT...
View ArticleForum Post: Re: Camera Tool in Desktop Tools not Functioning Properly in Mac...
Hello Anthony,Does your Mac have the Retina display? Thanks!(case# 283949)
View ArticleForum Post: Re: Projection is off the screen
Hello Kristine,If other computers connected to the projector display correctly then the display settings on your computer may need to be changed. Verify the computer's display resolution of the other...
View ArticleForum Post: Re: Powerpoint import
Hello Daniel,So that we may better assist, please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Software, Contact Us. In the...
View ArticleForum Post: Re: ActivInspire Crashes, won't launch
Hello Nick,So that we may better assist, please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Software, Contact Us. In the...
View ArticleForum Post: activeboard does not make a connection with my computer.
product code abv378e100serial code c1008160151I have the activeinspire software installed and am able to create and maneuver flipcharts on my computer but they will not make a connection to the board....
View ArticleForum Post: ActivArena Dual Pen Calibration
I upgraded a board (6yrs. old) with my ActivArena disc. I made sure I selected the correct size board when selecting my file. I ran the installation, restarted, and everything looked fine with just one...
View ArticleForum Post: Re: Embedded Videos not playing on a MAC 10.8
Melissa,Strange issue, can you please send us that flipchart via the web form on the knowledge base at www.prometheankb.com, select your region/language, Software, Contact Us. In the Existing case...
View ArticleForum Post: Re: resources will not download to activeinspire
Planet resources can't be 'opened' in the usual way, you need to access them through ActivInspire.Flipcharts (like a lesson with a number of pages) have the extension .flp or .flipchart - in the...
View Article