Forum Post: exporting to .iwb
Hi,I am moving from a school district that used ActivInspire to one that uses Easiteach. I have been reading about how I need to export my flipcharts to .iwb, and I have read that I should just be...
View ArticleForum Post: Floating tools not supporting into Windows 8 applications and MS...
Dear Promethean, I am using windows 8 OS and MS office 2013 with active inspire 1.7, but whenever i switch to desktop mode the tool was not supporting the full screen mode even the normal screen tools...
View ArticleForum Post: Re: Camera Tool in Desktop Tools not Functioning Properly in Mac...
Ana, Yes, my MacBook Pro has the Retina display. I went into system preferences and tried to set the display to not use the full retina capability but it still acts the same when I attempt to use...
View ArticleForum Post: Blurred image
Can anyone please help having trouble focusing projector image blurred .
View ArticleForum Post: Re: Upgrade Issues
Just solved the problem. Had to register my personal version before professional version would run. Thanks! Hard to teach without my right hand! Fully functional again!
View ArticleForum Post: SOUND RECORDING
SOUND RECORING : I HAVE PROMETHEAN BOARD TRAINER. WE HAVE USE INSPIRE 1.4. WE HAVE FACING ONLY ONE PROBLEM : SOUND RECORDER. WE HAVE START SOUND RECORDER THEN PLAY SOUND BUT SOUND NOT COME TO...
View ArticleForum Post: Re: exporting to .iwb
Elizabeth,It does seem you have the personal edition ActivInspire since you seem to be missing a few features. To verify this with the software open, on Windows, select Help > About and the version...
View ArticleForum Post: Re: Floating tools not supporting into Windows 8 applications and...
Hello Manmohan,Are you using extended desktop or is the image of the desktop cloned? Do you get an error message? Is the toolbox being hidden or does it disappear completely? Is there any way you can...
View ArticleForum Post: Re: Camera Tool in Desktop Tools not Functioning Properly in Mac...
Anthony,Thank you for verifying. This is an issue we are aware and we have forwarded it to the software developers for review. Once a fix or work around is available, we will post it here.Thank you!
View ArticleForum Post: Re: Blurred image
Hello Charmaine,Most projectors have focus rings to adjust the focus of the projected image. What model projector do you have? (case# 285502)Thanks!
View ArticleForum Post: Re: SOUND RECORDING
Hello,Are you attempting to play sound from the computer speakers or ActivBoard speakers? Are you on a Windows or Mac computer? What version, for example, XP, Vista, 7 or 10.6, 10.7, 10.8 etc? Please...
View ArticleForum Post: Re: SOUND RECORDER
Hello,We have posted a response at:community.prometheanplanet.com/.../21690.aspxThank you!
View ArticleForum Post: Re: Using a Kindle Fire with the Promethean Board
Hello Karen,From information that we have been able to gather online, it seems that the Kindle Fire does not support the necessary drivers to allow mirroring of its display, but you may want to...
View ArticleForum Post: Re: Downloaded FlipCharts not saving; some have been lost...
Hello Michelle,Do you mean that the flipchart would not automatically open in ActivInspire or the resources did not import into the software? (case# 285538)Thanks!
View ArticleForum Post: Re: Promethean Board 500 Fan runs, won't show computer screen,...
Hello Sheila,We generally do not recommend disconnecting the projector from power when the fans are running but if it will not shut off with the remote then please disconnect the power supply from the...
View ArticleForum Post: Re: Clock Tool Sounds
Hello Matthew,Yes you can. In the clock tool select either the up or down arrow and that will bring up a clock counter window and select the box with the ... (3 dots) and that will bring up a File...
View ArticleForum Post: Projector not responding to remote, not showing computer screen
My board, projector, and laptop were all working together just fine and but halfway through the day the projector stopped responding to the remote and now only shows "Computer 1 (Component)" and two...
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