Forum Post: Re: BrainPop and the Promethean SDK Flash Proxy Extention
I am very disappointed in this! Please add me to the list of teachers who used this quite often and certainly miss it this year! Any updates would be gladly appreciated! Thank you,Jane...
View ArticleForum Post: Re: Projector not responding to remote, not showing computer screen
Try this:Reset remote by holding down Image and Menu button for 10 seconds. This changes the remote code.John Hyde
View ArticleForum Post: Re: Magnavox word keeps floating around the board.
What brand projector are you using? I am guessing Magnavox. If so, check your users guide. It seams to be going into energy save mode or something...
View ArticleForum Post: Re: Display issues with 1.7
We got it fixed. We changed the settings to 1024x768 stretched 60mhz and it worked. Thanks for the help!
View ArticleForum Post: Re: Powerpoint with Mac
If you really want to convert the files to a flipchart you can convert the PowerPoint to Flipcharts on a Windows PC and then move them from a PC to a Mac. You can also user PowerPoint for Mac. I have...
View ArticleForum Post: Re: ActivInspire and Mavericks
We are a developer and received a preview release of Mavericks and I tested it with our ActivBoard and it worksed for me.John Hyde
View ArticleForum Post: Re: Pen not being recognized with board
Hello Carrie,Have you tried another working pen to see if it is an issue with the pen? If this happens with other pens you will want to ensure you have a direct USB connection to the board without the...
View ArticleForum Post: Re: activeboard does not make a connection with my computer.
Hello Maryann,It seems that you may not have the driver installed. To verify this select Applications > Promethean > ActivDriver.If you do have the ActivDriver listed, to put the ActivManager...
View ArticleForum Post: Re: computer image not shown on promethean board
Corteney,Depending on the operating system the teacher is using, ensure that the display settings on the computer are set to "Clone" on Windows computer and "Mirror" on Mac. Also, depending on the size...
View ArticleForum Post: Re: Using a Kindle Fire with the Promethean Board
Hello Corteney,We were able to locate a post that states that "you can connect HDMI to the projector or get a conversion plug for VGA". (case#...
View ArticleForum Post: Re: Activslate will not register
Hello Jody,Where you registering the 2 slates at the same time? What version ActivHub firmware and driver are listed in the ActivManager hardware tab? What version of ActivInspire are you running?...
View ArticleForum Post: Re: Registering ActivExpressions with board
Tamara,There is an article on our knowledge base at www.prometheankb.com, select your region/language, Learner Response Systems, in the search box type in 10385, the title of the article is...
View ArticleForum Post: Re: ActivInspire Professional Edition
Whenever I go in to download the software it always asks for the serial number and product code. I do have the 20 digit sticker number on my board but was never sure where to use it at to download the...
View ArticleForum Post: Re: Voting results to be pasted on 9th slide in real time while...
This is a luncheon. The percentages have already been gathered from student surveys. In this presentation, we are asking Faculty to guess what the students answered in the same survey. We want to...
View ArticleForum Post: Re: Embedded Videos not playing on a MAC 10.8
Also, I saved one page from the flipchart 87.5mb and uploaded and get the following message below.eGain Service ErrorYour request could not be served successfully, as there was an error connecting to...
View ArticleForum Post: Re: Output from ActiVBoard
Hello Ian, What model projector do you have? Not all projectors have the same type of inputs/ outputs. (case# 286132)Thanks!
View ArticleForum Post: Re: Touch Board 500
Hi AnnaThis only occurs with the Pen. We have the latest drivers and software. My technicians in College are puzzled. They are wondering if it is a faulty board but yesterday it happened with the board...
View ArticleForum Post: Re: ActivInspire Professional Edition
Lauren,The option to provide the serial number and product code is there for those who do not have their 20 digit license key. To download ActivInspire select your operating system (Windows, Mac,...
View ArticleForum Post: Re: Touch Board 500
Doreen,Not sure what may be causing this. So that we may better assist, please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language,...
View ArticleForum Post: Re: Board goes to calibration mode when computer sleeps
Hi Harlan,Not sure why updating the Activdriver resolved the issue for some teachers and not others. Try disconnecting all Promethean hardware from the computer and go to Applications > Promethean...
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