Forum Post: Re: Actiview
Meegan,Depending on the model Actiview you have, to delete captured images:1. Press [Source] on the control panel.2. Press the arrow keys to select the thumbnail you want you delete.3. Pressing...
View ArticleForum Post: Re: ActiView, not coming up within ActivInspire 1.6 on Mac
Meegan,A reply has been made to your post at the link below.community.prometheanplanet.com/.../7759.aspxThanks!
View ArticleForum Post: Re: Actiview
Yuki.Zhang 12.00 Normal 0 false false false EN-US X-NONE X-NONE Meegan,A reply has been made to your post at the link below....
View ArticleForum Post: Re: Embedded Videos not playing on a MAC 10.8
Melissa,It seems that the file is too large. Contact us via the web form and we will email you a link to upload that flipchart so that we can test it. Apologies for the delay.Thanks!
View ArticleForum Post: Re: i've just moved a moveable promethean board to my classroom...
Hello Dina,From what you are describing it seems that the 2 cables coming from the back of the board 1 is the USB that connects to your computer and the other should be the power supply that plugs to...
View ArticleForum Post: Re: Projector does not fill board [EST-P1 w/ ABV595PRO]
Hello Renee,Sorry to hear that the image is off again. It could be that the computer display settings are not being saved when you restart the computer? If that is the case, you may need to contact...
View ArticleForum Post: Re: ActivInspire and the driver for ActivBoard Touch
Hello,To download the latest version of ActivInspire along with the driver, go to the Support page of Planet and select "Download ActivInspire" select your language and operating system and you may...
View ArticleForum Post: Re: Voting results to be pasted on 9th slide in real time while...
Laila,We were testing this and we were unable to find a quick way to do that without doing a copy/paste. We will forward this to our software developers as an enhancement request. Thanks!
View ArticleForum Post: Re: Output from ActiVBoard
Ian,Promethean only replaces products that have a manufacturing defect during it's warranty term with equal products. Our new DLP projectors have a VGA output no HDMI output. Hope this helps!
View ArticleForum Post: Re: ActivArena Dual Pen Calibration
Hello Bea,Strange that this would be occurring after the dual user upgrade. So that we may better assist, please contact Technical Support via the web form on the knowledge base at...
View ArticleForum Post: Mac Airs + Apple TV and Exress Poll?????
Teachers and students received Mac Airs this year (one USB port) and Apple TV. I can use Apple TV to project and plug in my pen to annotate on the board but was unable to get my Express Poll devices to...
View ArticleForum Post: Re: Missing question results
By following these instructions, you will remove all elements of the ActivInspire application including the licensing information. Therefore you will need to have your ActivInspire license key when...
View ArticleForum Post: Someone else is sharing control of my computer
whenever I plug my laptop into my board.Any advice?
View ArticleForum Post: Activispire Tools not accessible on my SMART board
I just moved from a district where we had Promethean Activboards and software. I was extensively trained in Activispire and pretty much am fluent using it for instruction. I've made dozens and dozens...
View ArticleForum Post: No sound on ActivBoard 300
The audio has stopped working on the ActivBoard 300. The on/standby light remains on red, and cannot be switched to green. We've tried re-seating all cables and connections that seem related and reset...
View ArticleForum Post: Annotating Google Presentations
Is there a way to annotate Google Presentations without downloading them as PowerPoint files or use desktop annotate? My school just switched over to Google Apps and another teacher and I create...
View ArticleForum Post: Reset Lamp Hours 500 board
I recently had to replace the bulb in my projector on my 500 series board, and when I went to reset the lamp hours, it told me to check the owners manual, which I don't have. How do I reset the lamp...
View ArticleForum Post: Licensing clarification
HiI have read some of the licensing threads here, but wanted to clarify a couple of points relevant to my school.With ActivPrimary licensing was a little more relaxed, allowing us to install the...
View ArticleForum Post: Re: Activispire Tools not accessible on my SMART board
Melissa,Unfortunately, we are not able to test this and yes, we have heard of this working for other users. If you select the pen tool with the computer mouse, does your finger work as the pen tool...
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