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Forum Post: Flipchart doesn't show the full text within objects.
Hi,I've downloaded a Flipchart from Promethean Planet. http://www.prometheanplanet.com/en/Resources/Item/141450/NAPLAN%20Persuasive%20Writing#.U1IchfmSySoWhen it opens in ActiveInspire it doesn't show...
View ArticleForum Post: Re: Flipchart doesn't show the full text within objects.
This sometimes happens with a flipchart authored on a Mac, when you open it on a PC.Try double-clicking on a text box. The box should expand to reveal all the text - you may need to re-size the font so...
View ArticleForum Post: Re: cost
A K,Thank you for posting your question to the forums. We have created support case number 00377981 for this request.Activinspire personal edition does not cost anything to install and run.Activinspire...
View ArticleForum Post: Calibration
I downloaded active software, but my board cannot be calibrated because the activmanager seems to not be working. It is not green as it should be, but it has a red x.  Suggestions???
View ArticleForum Post: Re: Activ Wand 50
Brown641,Unfortunately the Activwand50 and the Activslate60 were not designed to work with other interactive technology such as that which is used in that projector. They use different technologies....
View ArticleForum Post: Re: Stilhaus Kitchens Review
Angeleh,Thank you for saying that! We definitely appreciate the sentiment!
View ArticleForum Post: Re: ActivInspire download
Hello Everyone!We wanted to report that the links to download Activinspire from PrometheanPlanet.com have now been fixed, and you can use that site to get those files once more.Thank you,
View ArticleForum Post: Re: links
Hello Everyone!We wanted to report that the links to download Activinspire from PrometheanPlanet.com have now been fixed, and you can use that site to get those files once more.Thank you,
View ArticleForum Post: Re: No touch!
Hello Claire,Thank you for posting your question about the ActivPanel Touch. Here are some troubleshooting steps you can try to see if this gets your ActivPanel Touch fully operational:1. First please...
View ArticleForum Post: Re: Handwriting
Barbara,Thank you for posting your question to the forum. Which version of Activinspire are you using? We think the problem may be with the font that you have chosen. Can you please try again with one...
View ArticleForum Post: Re: Pen Not working
Frederick,Thanks for letting us know about your issue. Do you want to connect to your board using a USB cable, or would you like to connect by using a Bluetooth wireless connection?Please also provide...
View ArticleForum Post: Re: Register Devices
Debbie,Thanks for letting us know about your issue. Was this after an upgrade to 1.8 of Activinspire software?If so, you'll need the latest driver installed as well, as well as hub firmware 5.13 in...
View ArticleForum Post: Re: Surface RT Tablet and ActivInspire
Hi Fiona(Case 354322) There is no new information regarding any possible development for ActivInspire software and drivers to work with Microsoft Surface RT.Microsoft Surface Pro tablets however do...
View ArticleForum Post: Re: Mavericks and Promethean Board Issues
Hi Jan(Case 00379006)The support for Maverick Operating systems should be coming soon however there is no date for this. The issue that you are having with your ActivBoard could be related to other...
View ArticleForum Post: Re: ActivExpression Registration
Hi Rebecca.Your case reference number is 00379007 should you need to contact us directly regarding this issue.The reason for the ActivExpressions not registering could be related to the software on the...
View ArticleForum Post: Re: ActivExpressions not able to be registered
Hi Amanda (Case 00378945)You will need to ensure that you are using full administrative rights on the computer and this should allow you once clicking on "ActivExpression" to click on the upgrade...
View ArticleForum Post: Re: Need ActivExpression2 firmware?
Sean,Thanks for letting us know that you got it figured out! Please let us know if we can help in any way in the future.Thank you,
View ArticleForum Post: Re: ActivDriver
Rebecca,Thank you for letting us know about your question! Here are the steps to try:Make sure all Promethean hardware is disconnected from your computer.1. Go to Control Panel Add/Remove programs and...
View ArticleForum Post: Re: Installing resource pack onto mac
Claire,Thank you for the reply. Can you please open Activinspire, and then in the file menu, choose Import->Import Resource? Does that open a file open dialogue box? If so, please search for the...
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