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Forum Post: Font formatting on Mac

In the newer versions of Mac ActivInspire the standard Mac font formatting shortcut keys no longer work.  For example it used to be that Command-B would make the font bold when editing text, but...

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Forum Post: Re: Windows 8.1 64 bit

Hi After completing the “Update Driver Software” wizard (accessed by right-clicking on the item in Device , with C:\Program Files\Activ Software\ActivDriver\activusb\XP chosen as the location tin which...

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Forum Post: No action browswer

I have installed the activinspire software on my mac along with the personal edition resource software but when I opened it up there is no action browser button. I need this for a school project. Any...

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Forum Post: Re: Opening flip charts from activinspire personal edition on...

Hi Dale,Thanks for your comment.Case 372842 has been raised, should you need to contact us directly.Most likely you were either using ActivStudio or ActivPrimary.Can you confirm to us the filename...

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Forum Post: Re: Promethean projector not coming on.

If when you turn the projector on and there is no light emitting from the lens your lamp is out. You need to replace your lamp. You will need to have your school replace the lamp as per your warranty....

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Forum Post: Re: Won't install ActivInspire Personal Edition.

Hi Laura(Case 00376033)Please ensure that ActivInspire is not already installed or partially installed by checking on your Windows Control Panel under Programs. If it is installed and not working, you...

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Forum Post: Re: No action browswer

Hi Kaley.(Case 00376137 has been created should you need to contact Promethean directly regarding this question)Could you confirm which version of ActivInspire you are currently using? To find this out...

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Forum Post: Re: Transparent images appear with a black background

Hi Ian(Case 00375966)Thank you for attaching this photo, I have tested the same and have the same result. One work around would be to "drag and drop" the image into ActivInspire rather than copying and...

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Forum Post: Re: ActivOffice incompatible with MS Office 2013?

Hi.Thank you for your posts.With regard to this issue we have passed this on to our product development team to review and implement in future releases.I understand the frustration for this issue and...

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Forum Post: Re: Font formatting on Mac

Hello Tom,Thanks for your comment and great suggestion.Case 376146 has been raised, should you need to contact us directly.We will forward this to our software team as a enhancement.Kind Regards,Haymo

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Forum Post: Re: my board is spiking

Thanks everyone.  I was able to eliminate the "spiking" by upgrading the firmware.  Again, I can not thank all of you enough.  Tim

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Forum Post: Re: ActivPanel Touch Remote - Freeze option

Hi DavidCase 376539 has been created should you need to contact us directly.With regard to the freeze option, this has to be done using the F1 button on your ActivPanel Touch Remote.Please note that...

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Forum Post: Re: ActivInspire download

Hi Anita.Case 376543 has been created should you need to contact us directly.The file you have downloaded with the as4a file extension is the ActivInspire resource pack. Please download ActivInsire...

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Forum Post: Re: registered devices

Hi Ted(Case 376691) To rename your ActivExpression devices, once registered you can click on each of the devices to rename. Please see the screenshot below:I hope this information helps. Adam...

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Forum Post: Re: error when saving

Hi Oanh,Thanks for your comment.Case 00376693 has been raised, should you need to contact us directly.To be able to find a solution to your issue can you please let us know the following details:-What...

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Forum Post: Re: Windows 8.1 64 bit

(Case 00373774)Grant,Thank you for your responses to the questions. We definitely want you to try with a power supply connected, so we have those results should we need them in later troubleshooting....

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Forum Post: Re: Inspire.exe freezes with 50% CPU and increasing memory

Tom,Thank you for your post. We have found that Java will allow multiple installations on one machine. This has been found to cause issues when trying to start the Activinspire software. If you are in...

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Forum Post: Re: Font formatting on Mac

Haymo thanks for the response -- I appreciate it, and I hope these things are changed.--Tom

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