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Forum Post: Re: Windows 8.1 64 bit
Normal 0 false false false EN-AU X-NONE X-NONE MicrosoftInternetExplorer4 Hello, We have a number of boards of both the 100 series (V3.98 Build 13)and the 300 series (V8.04 Build 4). I can only get...
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Forum Post: Re: No design mode
(Case 00375039) Hello LaSonya, If the Design Mode tool () is not present on the Main Toolbox or to the top right of the ActivInspire program, please check the Edit menu of the ActivInspire software to...
View ArticleForum Post: Re: Red light on ActiVote
(Case 00374459) Mark, At this time we would recommend contacting our Technical Support Team, who can be contacted either by phone or by an e-mail submission to our Knowledge Base, with a copy of the...
View ArticleForum Post: Re: my board is spiking
(Case 00375267)Hello Tim,With which model of ActivBoard is the spiking behavior presenting? Kindly confirm the version of firmware on the board and the version of ActivDriver installed on the computer...
View ArticleForum Post: Re: Windows 8.1 64 bit
Hi, The Win8.1 laptop is loaded with Version 5.9.27. It works on one ABV387PRO but only one. It does not work on any ABV378PRO. It only works on one Series 100 board. The same laptop was used for both...
View ArticleForum Post: Re: Windows 8.1 64 bit
(Case 00373774) Grant, When manually updating the driver through Windows’s Device manager, were you able to browse to C:\Program Files\Activ Software\ActivDriver\activusb\XP as the folder in which the...
View ArticleForum Post: Re: Red light on ActiVote
(Case 00374459)Mark,In our experience, the behavior described with the ActiVote while any set of batteries are installed would indicate that the device has experienced a fault for which we would issue...
View ArticleForum Post: Re: After update yesterday, activhub is no longer detected
Many thanks Jarrad. So basically, ActivStudio Expression Edition has been end of lifed and is not supported on Windows 7? Excuse the question, but I need a definitive statement to take back to the...
View ArticleForum Post: Re: Dual user mode has stopped working properly
(Case 00375964)Janine,Had the other issue described in our previous contact (the calibration of the Student Pen at the board) persisted as well as the problem with using the monitor setup described to...
View ArticleForum Post: Re: Transparent images appear with a black background
(Case 00375966)Hello Ian,Can you post a copy or screenshot of the flipchart in question, showing the image in question?
View ArticleForum Post: Re: ActivOffice incompatible with MS Office 2013?
This is ridiculous... I am trying to encourage colleagues/the school not to move away from Activinspire - despite it's clunky/out of touch interface. ActiveOffice would certainly encourage higher...
View ArticleForum Post: Re: Won't install ActivInspire Personal Edition.
(Case 00376033) Hello Laura, Please access this page on Promethean Planet to download the up-to-date ActivInspire software for OS X. If you encounter the same error regarding an unidentified...
View ArticleForum Post: Re: Windows 8.1 64 bit
(Case 00373774)Grant,After completing the “Update Driver Software” wizard (accessed by right-clicking on the item in Device , with C:\Program Files\Activ Software\ActivDriver\activusb\XP chosen as the...
View ArticleForum Post: Re: how do you close: flashbridge-wrapper-crossplatform
(Case 00376047)The Flashbridge included with the ActivDriver allows our Learner Response Devices to be used with third-party websites and applications that have been designed to accept responses from...
View ArticleForum Post: Re: After update yesterday, activhub is no longer detected
(Case 00375654)Matt, Please refer to the below statement regarding the ActivStudio Expression Editions software:ActivStudio Expression Edition was released in 2008, and provided in conjunction with the...
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Forum Post: Re: Professional Version
Tim,Thanks for posting to the forum! Thanks for your question, but we'd like to clarify. If you could please open the Help Menu, then choose About. In that new window that pops up, can you please tell...
View ArticleForum Post: Re: No design mode
Make sure the activation key is in. In Active Inspire click on help, click on about, here is where you need to input the serial number from the software. I was having the same problem and once I did...
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