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Forum Post: Re: Mavericks and Promethean Board Issues

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Hi Jan

(Case 00379006)

The support for Maverick Operating systems should be coming soon however there is no date for this.

The issue that you are having with your ActivBoard could be related to other issues.

Please could you help confirm the driver version and firmware version you are currently using for your ActivBoard? This can be found in your ActivManager Control Panel.
How long is the USB cabling from the ActivBoard to the computer? Is there any wall boxes or cable extensions being used?
Have you tested another known working USB cable to see if the issue is the same?

Thank you for your assistance.

Adam

Promethean Technical Support. 


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