Forum Post: Re: Grid Size???
Thank you for the explanation of the default scale and the thumbnail scale - I understand those now.I'm still not sure about the "steps", though. You're saying that the X step and Y step are measured...
View ArticleForum Post: Re: Mac Airs + Apple TV and Exress Poll?????
It sounds like you are using the AppleTV instead of VGA and ActivHub to provide a wireless connection instead of a USB cable to provide a completely wireless connection to the ActivBoard. This works,...
View ArticleForum Post: Re: Grid Size???
(Case 00333325)Hello Conyers,The X and Y Steps are in Pixels, so the default setting would be for grid squares that are 32 Pixels wide and 32 Pixels tall.The “Scale Step” setting in ActivInspire’s Grid...
View ArticleForum Post: I can see all the objects on page in page browsers but when I...
I can see all the objects on page in page browsers but when I click to see the pages in my flipchart ,there is nothing except the background color.(no objects)
View ArticleForum Post: My sounds in resource library do not show the names
Hi in ActivInspire my resource library has shared sounds, but they all just appear as the sound controller icon. I believe they are named as when I click on rename they show the name, but how can I...
View ArticleForum Post: Re: My sounds in resource library do not show the names
Hi Terri,Thanks for your comment.Case 00335997 has been raised, should you need to contact us.Firstly to be able to further help you, can you please let us know what the version of your ActivInspire...
View ArticleForum Post: Re: Attachment activity?????
Hi Manmohan.Case 00336031 has been raised, should you need to contact us.Are you referring to ActivInspire and attaching video files within this software?If so, this can be easily done by clicking on...
View ArticleForum Post: Re: PRM-20AV1(s) Projector resolution and extended screen Issues
(Case 00333328)Candace,The article can also be accessed on our Promethean Knowledge Base directly at www.prometheankb.com, using the search field in the upper left of that site to search for “10002” to...
View ArticleForum Post: Re: Distorted Printing
(Case 00333319) Laura, If this same flipchart is presenting the same issue with the exported PDF not displaying or printing correctly on both a Windows-based computer and a Mac, we would like to have a...
View ArticleForum Post: Re: I can see all the objects on page in page browsers but when I...
(Case 00336000)While we have not been able to prevent file corruption such as what has happened with the file in question, we can advise taking the following steps with any flipcharts made to minimize...
View ArticleForum Post: Re: lost flipchart info
(Case 00336650)Hello Yolanda,Have you been able to open this file within the ActivInspire software instead of the ActivStudio software since this error presented? When making the prompt on the new...
View ArticleForum Post: Re: Installing active inspire
Hi Terah.Case 00336894 has been created should you need to contact us regarding this. Mac OSX 10.9 is not supported with ActivInspire although limited testing seems to indicate there should be no...
View ArticleForum Post: Re: PRM-30 shuts off
You need to change the bulb. I take care of our 25 boards and have had this occur several times. It was the projector bulb every time.
View ArticleForum Post: Re: windows 8 compatibility
Hi Heloisa,Thanks for your comment.Case 00337106 has been raised, should you need to contact us directly.ActivInspire is fully supported in Windows 8, so you can go ahead and buy the Windows 8...
View ArticleForum Post: Re: Active Expression quiz scoring
Thanks, that helps. But I'm new to this software and hardware. How do I create the "self-paced questions"? By "completing the assessment", do you mean the students have finished answering the...
View ArticleForum Post: Re: Active Expression quiz scoring
Hello Dan,(Case 00337109)Thanks for your reply, Yes, by "completing the assessment" I mean having the students complete answering all the questions created in the Question Manager with their devices....
View ArticleForum Post: Re: Attachment activity?????
(Case 00336031)Manmohan,In a similar way, you can. Instead in choosing “Media” from the insert menu, choose “Link” instead and “File” in the sub-menu which appears. Browse to and choose the file to...
View ArticleForum Post: Result bar graph...different colors?
Is there a way to make each bar a different color when the results are posted after a question?Thanks in advance.:)
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Forum Post: Re: Activexpressions 2- not working correctly
(Case 00337944) Hello Bridget, when students text in the answer it is not matching the number on the clickerWhen voting, ensure that Anonymous voting is toggled off using the below highlighted...
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