Forum Post: Re: Creating a quiz to use Activotes
Rebecca,It seems that the software is targeting the Expression devices instead of the votes. To change this, go to the Voting Browser, and in the drop down select Activote. There is a screen shot that...
View ArticleForum Post: Re: Activmarker did not install with update
Ana,I think I have it figured out. Thank you for your help and the new update seems to be working well. Thank you!
View ArticleForum Post: Re: Another page action not working suddenly
I just deleted the text box. Then made a new one and added the action and now it works. Thanks!!
View ArticleForum Post: Re: Activdriver for ubuntu
Davut,Are you speaking of the shortcut to open the software from your desktop? To confirm, you are running Ubuntu 12.4?(case# 230096)Thanks!
View ArticleForum Post: Re: Issues with Screen Recorder
David,Please go to Utilities--> Audio MIDI setup, and see if you can make changes to the input device. If you can, make a change (any change) and see if it makes a difference. If you can't, let us...
View ArticleForum Post: Re: Registration Issues: old names override new names
Eric,It seems that an update is necessary. Please provide the version of ActivInspire you are running, the version of ActivDriver, firmware of the ActivHub, and the firmware listed on the...
View ArticleForum Post: Re: Naming Activotes
Julie,You can name the Activotes in ActivInspire, the process may be a little different. There is an article on the knowledge base that may help. Visit www.prometheankb.com, select your...
View ArticleForum Post: Re: Activboard series?
Neil,If your board's model begins with ABV3 or ABV5, you are entitled to the Professional upgrade. To locate the serial number and model of the ActivBoard, please refer to the article on our knowledge...
View ArticleForum Post: Re: Unable to calibrate a ABV378Pro board
Maria,What version driver do you have listed in the ActivManager hardware tab? Are you on a Windows or Mac computer?Do you have the USB connected directly to the board or does it go through a wallbox...
View ArticleForum Post: Re: Stop all sounds
Kathy,Anytime there is a sound on the flipchart, the icon with the speaker and red slash going through it will appear. That is to indicate that there is a sound present. (case# 230701)Thanks!
View ArticleForum Post: Re: ActivBoard Wireless Registration
That's right, the video is not wireless. The idea of wireless instead of USB is because the USB cable is relatively short, the VGA cable can be much longer.
View ArticleForum Post: Re: resource browser missing from browser menu
Charlotte,I am just browsing through the forum and came across this Question. You probably have it answered by now. But just in case you don't , for the record:In the primary interface of Inspire the...
View ArticleForum Post: Re: Issues with Screen Recorder
David,Please contact Technical Support via the knowledge base at www.prometheankb.com, select your region/language, Software/ Contact Us. In the Existing case field, please input case number 230258....
View ArticleForum Post: Re: Active board calibration
Joshua,ActivInspire was design to function on intel based Mac's. The mac ibook G4 seems to be a power pc which will run with the latest version of ActivStudio. Is that the software you had installed...
View ArticleForum Post: Select menu appears for no reason
Hi, I have a teacher who has a second generation activboard. When she writes on the board occasionally a small menu appears with the options to "Select" and "Convert to text". Sometimes after this menu...
View ArticleForum Post: Re: ActivPrimary and ActivStudio and Windows 7 compatibility
Jon,ActivStudio and Activprimary are not compatible with Windows 7. It was intended to run on Windows XP and older OSX. (case# 230919)Hope this helps!
View ArticleForum Post: Re: Flipchart
Hello,Not sure what may have caused this but seems something in the flipchart became corrupt during the creation process. What operating system are you running? What version of the software do you...
View ArticleForum Post: Re: ActivInspire Help Files Not Displaying In Google Chrome
Jon,We have not been given a timeline of when the Help files will be visible on Chrome. We will forward your request to our developers and will post any updates here. (case# 230908) Thanks!
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