Forum Post: Re: Serial validation
Misty,We were also able to replicate the issue. It seems that this ActivBoard serial number has been used to generate an ActivInspire license key before and that is why you are getting the invalid...
View ArticleForum Post: Re: Activdriver doesn't compile on kernel 3.6.x
I am glad the driver finally works for you. I am struggling with ActivInspire with multiarch on Wheezy. Can you tell me if you can install the necessary i386 libraries for ActivInspire on Sid ? When I...
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Forum Post: Re: Assigning correct answer for equation type questions
When you choose the question type, selection Equation.Then type your question and next to the box for correct answer on the right, click on the Pi symbol and create the equation for the answer. I...
View ArticleForum Post: Re: Colors Bleed When Using Stylus On Board
Kyle,Are you able to see the colors bleeding on your computer screen or just projecting on the board? If this issue is only appearing on the board then you may want to try connecting another VGA cable...
View ArticleForum Post: Re: Multiple Users for ActivExpressions
Lisa,That is correct. If you have a database created with the student names and you want to register your students to a device, you can select Assign devices by PIN and once each student inputs their...
View ArticleForum Post: Re: Select menu appears for no reason
Jason,If you are getting the upgrade failed message then for some reason the electronics are not accepting the upgrade. Please contact Technical Support via the web form on the knowledge base at...
View ArticleForum Post: Re: Issues with Screen Recorder
David,I see that your request came through to the Tech Support team and they should be responding to you shortly. We will be sending this issue to our Escalations team for review.Thanks!!
View ArticleForum Post: Re: Serial Number on replacement computer
Is it wanting the SN# from the actual board? The software license I have is only 17 digits. When I put it in, the OK box is not active.
View ArticleForum Post: Re: Naming Activotes
Thank you for answering. We are using Windows 7, and I downloaded the most recent upgrade to ActivInspire 2 days ago.I found this document online and it is brilliant—step by step exactly what I needed....
View ArticleForum Post: how do you close: flashbridge-wrapper-crossplatform
I am trying to update the flash player on a Mac Laptop, but it asks me to close: flashbridge-wrapper-crossplatformI can't find out how to close this program file. I Gooogled it and found out that...
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Forum Post: Containers - Snap Back feature
I have created a flipchart page that has two containers and images that have been identified as Keywords (arctic and antarctic) shown below:I am able to get the Reward Sound when the image is place in...
View ArticleForum Post: Re: Software
I have a 2nd generation ActivBoard. I don't have the CD that came with it though. How do I get a copy of the ActivBoard Professional software. Any help would be appreciated.
View ArticleForum Post: Re: Software
Hi Kyle,To obtain a copy of ActivInspire, please log in/register on Promethean Planet, click on Support>Download ActivInspire>Choose your Language>Download>click on "I have an...
View ArticleForum Post: Re: Activboard series?
Hi Neil,You may still be able to upgrade if you follow the steps below:Log in/register on Promethean Planet, click on Support>Download ActivInspire>Choose your Language>Download>click on "I...
View ArticleForum Post: Re: Containers - Snap Back feature
HiThis is a "feature" of the container functionality. You move your object to the correct container and it stays there. Now move your container anywhere else at all on the page - it will also stay...
View ArticleForum Post: Re: Serial Number on replacement computer
Donna,ActivInspire's serial number is 20 digits long and generally begins with 0015 or 0016. What software disk do you have? What model board does the teacher have? Does she have an ActivHub? (case#...
View ArticleForum Post: Re: Naming Activotes
Christine,Glad to hear that you were able to resolve the issue.Thanks!
View ArticleForum Post: Re: how do you close: flashbridge-wrapper-crossplatform
Eric,On a Mac, select the ActivManager icon and you will see an option for Flashbridge, select it and select Quit. This will stop it from running. (case# 231362)Thanks!
View ArticleForum Post: Re: Issues with Screen Recorder
Have you checked the software settings? Go to File > Settings, click on recordings and make sure the 'record audio' box is checked.
View ArticleForum Post: Re: Activdriver doesn't compile on kernel 3.6.x
My reply seemed lost.Here a short version: aptitude doesn't work well managing the dependencies while apt-get gets the job done. The only problem is the removal of jackd1 and its libraries, but it can...
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