Forum Post: Old Activdriver version needed.
I am looking for an msi package of activdriver 5.7.22 x64. If you don't have an msi the exe file is fine as well.On all of our current machines we are using the 5.7.22 x86 version but we are doing our...
View ArticleForum Post: activinspire 2 registration
HelloI am trying to obtain a key for activinspire 2 for a school that has recently had some new boards installed. I have typed the serial and product code into the site but I am told that the serial is...
View ArticleForum Post: Registering devices
I am trying to register my devices and I am not having any luck. I read the previous post about Activmanager and I don't believe I have it. How can I get that?
View ArticleForum Post: Board is not working AGAIN!!!!!!!!!
I have more problems with my board then I get work done. I have updated everything possible and it is still not working correctly. It says that my "board is not found" even though it is projecting on...
View ArticleForum Post: Tiles in active inspire not showing up
I am having an issue. In my flip chart the tiles are showing up on the left hand side in the preview pane but they are not showing anything on the main screen. Whatever page I am on it shows a blank...
View ArticleForum Post: Re: Registering devices
Hi April.Thanks for posting on the forum.If after checking the location Mark suggested and ActivMgr doesn't appear in this folder, you can go to www.PrometheanKB.com and search for article 10902 to...
View ArticleForum Post: Re: ActivBoard Connection
Hi Susan.Thanks for posting on the forum.For this particular issue, I would recommend contacting Promethean technical support directly as the ActivBoard has a more recently firmware to the one you have...
View ArticleForum Post: Re: Tiles in active inspire not showing up
Hi Rachel.Thank you for posting on the forum.With regard to this issue, it sounds like the flip chart may have gone corrupt.So we could help investigate this, please could you fill in the form...
View ArticleForum Post: Re: Shapes tool
Hi All, The shape tool is only available on the Professional version of ActivInspire.You could ask the school if they have a license for you to use at home? Each ActivBoard comes with 2 licenses for...
View ArticleForum Post: activeinspire on Macbook Air
Hi I am working on a public school as an IT supporter. We have some trouble getting active inspire to work on our Macbook Air. There are no contact (no flame) to the pen. OS is up to date - Got lates...
View ArticleForum Post: Ticker as userdefined button
Hello everybody!Is it possible in ActivInspire to define a ticker and start it with a click on an userdefined button within the third column of the toolbox?Many regardsWalter
View ArticleForum Post: Re: ActivPen
That is the driver version from the computer that is experiencing issues. I'm not sure what the model of the ActivBoard is. It does not have the built in speakers. If I remember right, it's an older...
View ArticleForum Post: windows 8
My windows 8 computer wont see the board or the activehub. Nothing works. I have latest version of activeboard...ive reloaded etc. Whats the deal?
View ArticleForum Post: Re: activeinspire on Macbook Air
Hi Jesper.Thank you for posting on the forums.I would recommend contacting Promethean Technical Support directly to help assist with troubleshooting for this issue.Please fill in the form below or...
View ArticleForum Post: Re: ActivInspire Professional Edition complete package
Hello,Thank you for your postIn regards to your query when purchasing ActivInspire you will have been provided with an ActivInspire license / activation key this is a 20 digit number. When the license...
View ArticleForum Post: Re: Activengage Font Size
Hi Daniel.Thanks for posting on the forum.What version of ActivEngage are you using? We have an older version and a newer version called ActivEngage 2. If you are using ActivEngage 2, are you using the...
View ArticleForum Post: Re: Board is not working AGAIN!!!!!!!!!
Hi Brandon.Sorry to hear that you are experiencing issues, so we can help assist resolve the issues that you are having, I would recommend contacting Promethean Technical Support directly.Please fill...
View ArticleForum Post: Re: ActivInspire splash screen
Hi all.Thank you for your reply.Sorry for the misunderstanding of the issue.I have raised this with our software development team to hopefully review and implement in future releases of...
View ArticleForum Post: Re: New update problems
Hi Vickie.Thank you for your reply.So we can help assist with this issue further and complete some troubleshooting, please could you contact us directly?Please fill in the form below or click the link...
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