Forum Post: Re: Tiles in active inspire not showing up

Hi Rachel.

Thank you for posting on the forum.

With regard to this issue, it sounds like the flip chart may have gone corrupt.

So we could help investigate this, please could you fill in the form below.

http://goo.gl/j3AT8S

If possible, please can you provide the below:

• Original flipchart, if possible

• Original ActivInspire version that flipchart was created with, if this is not available, could you advise how old the flip chart is?

• Current ActivInspire version? To get this information open ActivInspire and click on Help>About

• Operating System

Please quote your reference number on the form which is 00437781

Thank you.

Adam

Promethean Technical Support