Forum Post: java version best for ActivInspire 2.0
Which version of Java is best suited for a Windows 7 64bit environment when running Activinspire 2.0? Stein Lee
View ArticleForum Post: No Power to ActivBoard Electronics
I have an ActivBoard installed in my district that no longer appears to have electricity to the ActivBoard electronics portion of the board. The amplifier has power and the cable between the amplifier...
View ArticleForum Post: Disable updates in admin.ini
Good afternoon,I am trying to disable updates for ActivInspire. The existing installers I have do not seem to have the "astransgen" utility so I cannot create the admin.ini file this way.I have...
View ArticleForum Post: Re: Promethean Board display options on iMac with OS X version...
Adam,Thanks for your suggestions, but I have tried them already with no luck. I am using mirrored display. No matter what my settings are for extended display it does not seem to work. Yes, the...
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Forum Post: Re: Mac Issues with embedded video
Hi Adam, I currently have the latest version, professional edition 1.8.64868. It stopped working with the last two updates I think. It used to work fine. Basically it stays like in the picture, trying...
View ArticleForum Post: Java 6 to run the software on my mac?
Inspire says I need Java 6 to run the software on my mac? Inspire won't even open anymore. There are many teachers having the same problem at my site. Please help.
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Forum Post: Activote show as registered but Activinspire thinks differently
I have registered 3 Activotes and they show up as registered, but when I try to use them I get a message that says no devices are registered. Any suggestions?Here is the registration screen:Here is...
View ArticleForum Post: Re: Unable to Register ActivSlate
I am having the same issue with ours here at the school. Just wanted to know if we got an answer for this problem?
View ArticleForum Post: Reinstalling Windows, but I don't have the ActivInspire...
I'm going to be reinstalling Windows on my work machine soon, but I don't have the original install files for ActiveInspire. Because I can't be without it, I decided to see if I could just use the new...
View ArticleForum Post: Re: ActivSlate 60 Not getting Pin or able to register slate. I've...
Hi Vickie.Thanks for posting on the forum.I have received your email and will respond via email.Thank you.AdamPromethean Technical Support(Case 00427801)
View ArticleForum Post: Last update and Maverick
Hi!I'm running activinspire V 2.0.65384 on my macbook pro OS Mavericks 10.9.3; activdriver V 5.10.14 and i'm using an activboard serial C0909150675 Ever since I ve updated Activ Inspire and activdriver...
View ArticleForum Post: Re: Reinstalling Windows, but I don't have the ActivInspire...
Hi Jennifer.Thanks for posting on the forum.If you are trying to copy and paste the information over from the current name/organisation/serial box, this will not work as the current ActivInspire...
View ArticleForum Post: Re: ActivSlate 60 Not getting Pin or able to register slate. I've...
Thanks Adam. I have sent the information about the firmware in to support. it is ...I found the following: ActivHub Firmware v5.13 Build 0 Driver Version v5.8.46.3 ActivSlate 60 Firmware v14.14...
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Forum Post: Re: disable finger touch control
Hi Dean.Thanks for posting on the forum.To disable touch on your ActivBoard, you can go to your ActivManager Control Panel>Pens Tab> and un-tick the tick box for touch.Below is a screenshot of...
View ArticleForum Post: Re: Solid Red Flame
Hi JuliaThanks for posting on the forum.Please could you advise what model of ActivBoard you are using? This will be usually on the left hand side of your ActivBoard next to your serial number.Please...
View ArticleForum Post: Re: Dual User not working
Hi Gina.Thanks for posting on the forum.Please could you confirm what driver version you are using? And version of ActivInspire? To find the driver version, please click on your ActivManager icon on...
View ArticleForum Post: Re: Projector disconnecting from laptop and reconnecting 20-30...
Hi Darren.Thanks for posting on the forum.So we can advise further, please could you confirm the model number of your projector?I would recommend testing the below to see if the issue happens:Does the...
View ArticleForum Post: Re: Cannot install software on my MacBook Air
Hi Perry.Thanks for posting on the forum. You can download the Mac version of ActivInspire from the below link:promethean.box.com/ActivInspire2-0 - This is for the UK version for Mac operating system....
View ArticleForum Post: Re: Unable to Register ActivSlate
Hi Jared & Beth.Please could you advise what ActivBoard model you are using? And also the ActivSlate model?Has the registration ever worked through the ActivBoard itself? Or are you trying to...
View ArticleForum Post: Re: Installing ActivInspire Professional
Hi Scott.When you get this error on the Promethean Planet validation tool, it means that it has been previously generated using the serial number you have used.So we can help assist you further, please...
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