Forum Post: Re: Pen not working
(Case 00351902) Hello Martina, Which model of ActivBoard is in use in this classroom? Please confirm the version of ActivDriver installed on the computer connecting to this board; if needed, the...
View ArticleForum Post: Re: ActivInspire 1.8
(Case 00351934) Hello Kenneth, The below changes and fixes were implemented with ActivInspire version 1.8.65431: Functionality Changes=====================- Support for multiple users working with the...
View ArticleForum Post: Re: Embed issue from Vimeo and Youtube.
(Case 00351912)Thank you, David.We are raising this issue with the embedding of YouTube videos in Inspire for OS X 10.8 with our escalations team, who will be looking further into this matter, when...
View ArticleForum Post: Re: Activinspire and Windows 8
(Case 00347574) Hello Sandy, If the text objects are selected in the ActivInspire Software, are you able to adjust the size of the font in those objects and does that affect how they display in the...
View ArticleForum Post: Re: Activote
(Case 00352029)Hello Sophie,If the ActiVotes are of a model which has not required an ActivHub for their registration, then they will not work with our newer models of ActivBoard. You will need to...
View ArticleForum Post: new computer
Hi, I have used my ACTIVboard for the past 4 years with no problems, now a new computer - MAC OSX 10.9.1 and I installed the software, but it keeps crashing and I can't use it - HELP! The version of...
View ArticleForum Post: NZ resource pack
Hi there I have had heaps of trouble with trying to download the new version so much so that my laptop has been wiped and started from scratch. After a course I had the NZ resource pack loaded on to my...
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Forum Post: Re: Turning Object Visibility On and Off With Button
Hi Ola(Case Ref 351922) Using the method that Jarrad has mentioned it is possible to "group" the items you wish to hide however not select multiple items.Once the grouped button is selected, you can go...
View ArticleForum Post: Re: new computer
(Case 00352117)Hello Debbi,While we expect many features of the ActivInspire software to work when installed in OS X Mavericks, we cannot, at present, guarantee that the software will be 100%...
View ArticleForum Post: Re: Inspire.exe freezes with 50% CPU and increasing memory
(Case 00352271)Hello Jim,Has cleaning out the user’s Tamp folder and re-starting the computer allowed inspire to open? Normally the path of Temp folder will be...
View ArticleForum Post: Re: Board keeps turning off after an hour
(Case 00352282)Hello Tricia,Which model of projector is powering off in this case?After the projector powers off, do you notice any of the LEDs on the bottom of the unit lighting up or blinking, and...
View ArticleForum Post: Re: # of characters allowed in an answer
My ActivInspire software is version 1.7.58968 . The ActivHub firmware is V5.12 build 5 and driver V5.8.46.3. My Expression firmware is V12.02 B05. I have tried to update the Hub firmware but am...
View ArticleForum Post: Re: ACTIVHUB Driver not installing
God bless you Jessica Brown & your PDF. You just saved my bacon! :)
View ArticleForum Post: Re: Turning Object Visibility On and Off With Button
Yes, the action "Hidden" that I suggested can also work on a group.Adam's graphic shows what a Group looks like in the "Select Object" dialog box.
View ArticleForum Post: Re: NZ resource pack
Just a thought, Lizzie.Did you mean the large ActivInspire resource pack that Adam gave the link for OR were you referring to our collection of NZ resource packs?The easiest way to find those is on our...
View ArticleForum Post: Re: camera makes screen go black
I am having the exact same problem as Michael. Updated my ActivInspire software. Now when I use the camera tool, the screen goes black and does not capture any images. This does not happen to my school...
View ArticleForum Post: Re: # of characters allowed in an answer
(Case 00279241) Jennifer, An installation file to use in updating for the ActivInspire software and ActivDriver can be downloaded from this page on Promethean Planet. If you experience an issue with...
View ArticleForum Post: Re: camera makes screen go black
(Case 00350371)Hello Pat,Is the same version of ActivInspire being used on the home computer and the computer at school and do they both utilize the same operating system? Is the snapshot being taken...
View ArticleForum Post: Re: Effect on ActivBoard in switch from Windows to Mac
(Case 00353405)Hello Gary,There are two things to take into account when switching from using ActivInspire on a Windows-based computer to a Mac: 1) You will no longer be able to Import PowerPoint...
View ArticleForum Post: Re: Registration not updating
(Case 00353413)Hello Meghon,Which model of ActiVote is being registered and in which version of the ActivInspire software is that registration occurring? Do these ActiVotes register to an ActivHub or...
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