Forum Post: Re: Older ActivBoard drivers
Tony, Does this issue occur with all computers that you connect to it? It seems like the calibration file is not being overwritten when recalibrating. Thanks!
View ArticleForum Post: Re: ActivExpressions Not Receiving a Question
Thanks Ana,I went to update the Expressions with the current version. The teacher hasn't used them since last spring because of the issues with them. However, about half of the set wouldn't even allow...
View ArticleForum Post: posting a recorded lesson to TeacherWeb
I have been using the recording tool to record lessons for substitute teachers for quite a while now. I would like to record lessons and post them to my TeacherWeb page. How do I go about doing this?...
View ArticleForum Post: Re: ActivInspire - Drag a Copy
This did it! I was trying to look for a specific object, and it makes sense that it renamed it when I made a copy. As soon as I saw your answer, the light came on! Thank you so much for the response!
View ArticleForum Post: Re: Customizing the PIN in student database
Ana, I have access to the commercial members group now, but I can't find the specific forum you mentioned, can you post a link to that forum so I can post my question there, thanks.
View ArticleForum Post: Re: posting a recorded lesson to TeacherWeb
Hello,Are you using the screen recorder tool in ActivInspire? If so, have you tried to post the flipchart to your webpage?(case# 216339)Thanks!
View ArticleForum Post: Re: Engage Server Dialog Box
Amanda,There is not a way to disable the pop. When the computer is running it attempts to connect to the virtual hub that is selected in ActivManager. (case# 216342)Thanks!
View ArticleForum Post: Re: Customizing the PIN in student database
Below is the link you requested.community.prometheanplanet.com/.../default.aspxThanks!!
View ArticleForum Post: Re: Expressions
Hi Vonda,I think you're referring to the option to 'WordSeed' text answers onto a flipchart page.Once your students have all sent their text answers, open the Results Browser and double click on the...
View ArticleForum Post: Re: Pen only right clicks, like button is always pushed.
Richard,Please contact Technical Support at www.prometheankb.com/ select Interactive Displays/ Contact Us, in the Existing case field input number 216620. Also include the serial number of the...
View ArticleForum Post: Re: Projector will not come on.
Kim,It may be the lamp, to be sure try swapping it with a working lamp and see if that helps. Please ensure that the lamp and lid are secure. Please contact tech support via the knowledge base at...
View ArticleForum Post: Re: Pens Not Working Properly
Andrew,Please contact Technical Support via www.prometheankb.com/ Interactive Tools/ Contact Us. In the Existing case field input case number 216641. Please also provide the serial number of the board...
View ArticleForum Post: Text Box Not Working
The text box used to work, but now when I try to use it [TYPE HERE] appears in the box, but I'm unable to type anything, move the cursor, or delete the word. It's as if the software isn't connecting...
View ArticleForum Post: Re: toolbar size
Hi Melena,Do you mean the icon size or putting more icons on your toolbar to make it bigger?Thanks
View ArticleForum Post: Re: review game
Lardarello,Do you mean you want a set of questions to generate through to the students LRS devices? I have also download the same flipchart and I used it for individual questions which i typed onto...
View ArticleForum Post: Re: ActivExpressions Not Receiving a Question
Hi Ana,Yes, that is correct. The menu button was not working to select the upgrade - nor would it work when I just tried to register the devices.
View ArticleForum Post: Re: Text Box Not Working
Hi jomcnamara,In regards to your issue with ActivInspire, please can you contact Technical Support directly through our Knowledge Base. To do so, please visit www.prometheankb.com and select Software...
View ArticleForum Post: Re: Expressions Won't Recognise Registration Session
Hi Jeremy,In regards to the issue you are experiencing, please can you confirm the version numbers of the software and the firmware so we can ensure that they are up to date.Also around the solid black...
View ArticleForum Post: Re: review game
I inserted my own questions, but I don't think I pressed apply and done after each question, I think I waited until the end. Thanks for your help!
View Article