Forum Post: Re: EST-P1 bowing issue
(Case 00324561)Michael,If you have that information available, can you advise us of the case number provided to you by Technical Support when those pictures were sent in? They can review the pictures...
View ArticleForum Post: Re: Pens not working or being recognized!
(Case 00325424)Hello Cari,Please click on the ActivManager icon on the computer’s desktop (near where the Time and Date are displayed by the computer), and select ‘Control Panel’ from the menu which...
View ArticleForum Post: Re: ActivExpressionsII Self Paced Text Answers
(Case 00325457)Hello Emily,In the results window that appears, there should be a drop-down menu with several options for displaying the results of that voting session. Of them, the “Who Answered What”...
View ArticleForum Post: Re: Activtable Software for computer
(Case 00317615)Salamon,Please contact Promethean Technical Support either by Phone (678-393-1061) or by e-mail via our Promethean Knowledge Base (www.prometheankb.com) in regards to case 317615 for...
View ArticleForum Post: Re: Proxy Settings
I am using this proxy service https://www.waselpro.com/en/ without any settings. it is very simple and easy application just download and connet. I have been using it for a very long time. No downtime...
View ArticleForum Post: Activ Expression
We've only had the Activ Expression 2 devices for a week and i am trying to get to grips with using them. I know there is a way to display text responses on a flipchart as the children type them into...
View ArticleForum Post: Re: Brain Pop Flash Bridge not working
This would not work for me. The answer letter options do not come up on my registered device. I'm using the latest build of Safari on a mac. I wish that Promethean would stay up-to-date on such things...
View ArticleForum Post: About ActivExpression????
Dear Promethean, I am using ActiveExpression since one year..... is there any facility for........1) student ask a question to teacher... like express first..... or 2) in the quiz ,software will...
View ArticleForum Post: Re: how do you close: flashbridge-wrapper-crossplatform
I don't know about the active monitor, but I know about the activmanager. It's at the top of my screen on the desktop and it's a white square with a red x. Right click on that and a drop down menu...
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Forum Post: Re: Activ Expression
(Case 00326068) Hello Nicola, When the results display after completing a Text-Response question, one of the buttons at the top of the window, called “Word Seed” will paste the text responses onto the...
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Forum Post: Re: About ActivExpression????
(Case 00326088) Hello Manmohan, 1) There is not currently a way for students to imitate a question to a teacher through the ActivExpression devices or its associated software.2) After the...
View ArticleForum Post: Re: how do you close: flashbridge-wrapper-crossplatform
(Case 00235490) Callie, In OS X, the Activity monitor referenced to can be found in \Applications\Utilities. For assistance with utilizing that tool, please seek the advice of your school’s IT staff...
View ArticleForum Post: Re: Does anyone know how to create a scrolling page in...
(Case 00326146)Gemma,The above advice applies to the ActivPrimary skin of the ActivInspire software, as well as the ActivStudio skin. The browser and ‘File’ Menu are in the same location within the...
View ArticleForum Post: Re: PowerPoint source file is incorrect
The filename and the folder name of the PowerPoint being imported must not have spaces.Rename the file and the folder name if needed, so no spaces are in either name.We are using Windows 7 and Office...
View ArticleForum Post: Re: Connecting an iPad to the board?
Please email me when this become available. gooneybd@yahoo.com
View ArticleForum Post: Re: Brain Pop Flash Bridge not working
Hi Jarrad - Thanks for the response. Yes, I have been using them in ActivInspire all along, they work perfectly. They just don't work in BrainPop anymore, even in the new URL they posted where they...
View ArticleForum Post: Re: Import PDF to ActivInspire - Fuzzy quality
(Case 00324188)Aaron,The issue raised with Promethean for this particular issue, has been raised within the product development lifecycle, to be reviewed when implementing new features or bug fixes in...
View ArticleForum Post: Re: ActivSlate not working
(Case 00324809)Pam,Updates for both the ActivDriver and the firmware for the ActivHub are available.The update for the ActivDriver can be downloaded from Article 10902 on our Promethean Knowledge Base...
View ArticleForum Post: Re: cannot open Activinspire
(Case 00326193) Angie, By following these instructions, you will remove all elements of the ActivInspire application including the licensing information. Therefore you will need to have your...
View ArticleForum Post: Re: ActivStudio
(Case 00236598)Taylor,The ActivInspire software will always open in the “Windows 7” desktop environment when run in Windows 8. The Inspire software is an application being run on a desktop, as opposed...
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