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Forum Post: Re: ActivInspire on ArchLinux

Thank you for these, Carl.Our Arch Linux users may find these useful, but they should be advised that these have not been tested by Promethean, nor will any support be provided for their use.  Use them...

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Forum Post: Re: Cursor not moving

(Case 00326641)Hello Tiara,Which version of the ActivDriver is installed on the computer connecting to this board?  If you can see the ActivManager Icon near where the time and date are displayed on...

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Forum Post: Re: Java not found on 64bit computers - although installed in the...

Carl,Which version of Ubuntu is being used on the computer in question and what version of Java was installed?

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Forum Post: Re: green board

(Case 00326647)Kathleen,Please check the VGA connections in place between the computer and the Projector, disconnecting them form their ports and re-connecting them and ensuring that the screws on...

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Forum Post: Re: Brain Pop Flash Bridge not working

No chance. At the bottom of the page it says this:"The integration of BrainPOP's quizzes with Promethean's learner response systems relies on their ActivSDK Flash Extension. Currently, that bridging...

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Forum Post: Driver Removal

Hi Can you send me the removedriverall.zip having problems with a board not being recognoixedThanks

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Forum Post: ActivBoard 100 - ActivPrimary 3 to ActiveInspire or Personal Edition

HiIm going to a job today tomorrow that has these boards now am i right in thinking that upgrading to Inspire will only get me the Personal Edition?If so is this a downgrade? Should i keep Primary 3 on...

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Forum Post: Re: Java not found on 64bit computers - although installed in the...

32 bit: ubuntu 12.04 and 64bit: ubuntu 13.04, both with java-7-openjdkBut anyway, I found a solution for arch 64bit: Use bin32-jre and export the java path: export JAVA_HOME=/opt/bin32-jre/ (Added in...

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Forum Post: Re: ActivInspire on ArchLinux

Yes of course! (Although they really only include links to the official ubuntu files + some install instructions and fixes)And of course, promethean is very welcome to make official versions instead......

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Forum Post: Re: Active inspire Pro version

Hi RickThe board serial number and product code can only be used once to generate the 20 digit ActivInspire key.Please contact Tech Support via the knowledge base at www.prometheankb.com detailing your...

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Forum Post: Re: Brain Pop Flash Bridge not working

BrainPop changed the quiz engine to support mobile devices so something's no longer integrate with the Flash bridge as certain mobile devices don't support flash.BrainPop offer a work around here...

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Forum Post: Re: pdf annotation problem

Hello guys. I don't know why I cannot annotate on pdf files. Some of my computers can and some cannot. Anyway I don't know what causes this but I managed to solve my problem with another pdf reader...

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Forum Post: Re: Active inspire Pro version

OK thanks for that. It would have been myself or my colleague in the IT dept who registered it first time around. Boards are probably 4 or 5 years old now. The classroom computers have just been...

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Forum Post: Re: USB connection dropping out Windows 7

Hello,We have tried it with Dell Optiplexes and the problem doesn't seem to be occurring.The issue seems to start on all of the boards of this type that we re-image to Window 7 Enterprise.I noticed...

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Forum Post: Re: ActivOffice Network Install

I have found that in the background ActivOffice was trying to inform you that is missing dependencies, you need to install the following components before the network install function will operate...

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Forum Post: Re: computer and board display didn't coincide...

Its not the board problem but its the server problem under Multipoint Server 2011.. it detects the projector as another station without mouse and keyboard. the solution for that is1. Log in to...

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Forum Post: Re: Driver Removal

(Case 00327311) Hello Dean, Here is a link to the driver removal script: Your password is: R8OphXvp Name: removedriverall.zip Download:...

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Forum Post: Re: ActivBoard 100 - ActivPrimary 3 to ActiveInspire or Personal...

(Case 00327317) Hello Dean, The ActivBoard 100 series board ( product code ending in”E100”) is not eligible for a free upgrade to the Professional Edition of the ActivInspire software.  As with any...

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Forum Post: Re: USB connection dropping out Windows 7

(Case 00324379)Thanet,There should be no difference in performance or connection stability between the USB and USB+Serial installations of the ActivDriver if utilizing only a USB connection from the...

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Forum Post: Re: Activeboard 500 Pro 78" wont click but can callibrate

(Case 00327342)Hello Rogen,When disconnecting the USB cable from your computer that goes to the board, does that flame LED change color or go completely out?  When re-connecting that cable, that light...

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