Forum Post: Re: Board/Pen Issues
I have the same problem - but the LED light on the top left is blue but the colour of the LED light has not changed to dark blue, I wonder why the board is frozen.Regards,~Benjamin Hall
View ArticleForum Post: Promethean Board is frozen (LED light not responding)
I am wondering why the board is frozen (not responding) - but the LED light on the top left is blue but the colour of the LED light has not changed to dark blue, I wonder why the board is frozen. It...
View ArticleForum Post: Re: Promethean Board is frozen (LED light not responding)
Benjamin, Thanks for the posts and I'll respond in this thread rather than the other. Different models of our boards have different LED indications. For example, an AC3 board's light will turn light...
View ArticleForum Post: Re: Why are there 2 Resource Pack Links?
Timothy, correct; as Ana points out both packs contain the same resource. The resources you're looking for are the Core resources and are generally contained in the main installer for Activinspire (ie...
View ArticleForum Post: Self-Paced Results
I am using self-paced tests and quizzes where students are allowed to navigate through the questions on their own. So, they can answer the 1st question, then go back to it later and change their...
View ArticleForum Post: Problems downloading ActivInspire
I run a Windows XP PC.I have just removed ActivInspire from the PC via Add/Remove Programs but then decided I wanted to re-install the program.I've tried to download via Planet but Steps 1 and 2 to...
View ArticleForum Post: Can't install software on Mac
I am unable to locate the .dmg file for installation. I was able to find the ActivInspire_main_res_v1.1_ENU.as4a but this seems to be a resource file that cannot be executed by itself.Please help me...
View ArticleForum Post: connecting to a wii
I cannot find any information about connecting a wii to a prometheum board. Has anyone tried to do this?
View ArticleForum Post: images gone
Hi today I was looking for animal pictures in My Shared Resource, but I could not find any at all. I cannot find a picture of a dog.As I looked into it I realised that only 2 SUBJECTS were in My Shared...
View ArticleForum Post: Re: ActivInspire only opens when logged with administrative...
Fred,You will also want to clear your temp folder, restart the computer and see if that helps. If the issue persists, please contact Technical Support via the web form on the knowledge base at...
View ArticleForum Post: Re: Board/Pen Issues
Ben,What model board do you have? Have you tried disconnecting the power and USB to the board to reset it? What is the firmware and driver version listed in the ActivManager hardware tab? Do you have a...
View ArticleForum Post: Re: Self-Paced Results
Darren,Currently that is how the software is designed to work. We have forwarded your request to the software developers to consider in a future release of the software. (case# 257932)Thanks!
View ArticleForum Post: Re: Problems downloading ActivInspire
Andy,Try clearing your cache and cookies from your web browser, close out of the web browser, reopen and select the link below. This will take you to the UK English download page. Select your operating...
View ArticleForum Post: Re: Can't install software on Mac
Hello,You can download the software from the link below, once you select your language it will take you to the page where you will select Windows, Mac or Linux. (case#...
View ArticleForum Post: Re: images gone
Florence,Not sure what may have caused this to occur. It may be that the software is not looking in the correct location for your shared resources. There is an article on the knowledge base that will...
View ArticleForum Post: Re: ActivExpression2: display answer choices
Amy,The Expression devices will either display the questions on the device (self paced) or the flipchart but not both. There is also no way to change the font size on the devices. We can forward your...
View ArticleForum Post: Re: connecting to a wii
I am pulling my hair out trying to connect my Wii to my Promethean board! I have tried almost everything. I can get a picture no problem running the yellow video cable through the projector but get NO...
View ArticleForum Post: Re: connecting to a wii
Brian,You should be able to connect all 3 wii cables to the wallbox, to get sound and video. The wallbox has a video cable that goes to the projector for video. You will want to ensure that the video...
View ArticleForum Post: Re: Help connecting Wii to Prom. board... no sound
Brian,You should be able to connect all 3 wii cables to the wallbox, to get sound and video. The wallbox has a video cable that goes to the projector for video. You will want to ensure that the video...
View ArticleForum Post: Re: unlock object
Select Design Mode (click the blue 'snowflake' in the top RH corner of the flipchart so it turns red...)Right-click on the object > unselect "Locked"Click the red 'snowflake' to return to...
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