Forum Post: Re: Can't install Mac software
I am also having the same trouble on my macbook pro! not really sure on OS X part but it should be fairly up to date as it is a new enough laptop! Please help!
View ArticleForum Post: Re: adding symbols to activinspire program
Have you tried > Insert > Insert Equation This might help you access some symbols you are after.Hope this helps!
View ArticleForum Post: Re: Vietnamese Core Resources
Hello,Please click on the below link to download the main resources in Vietnamesesupport.prometheanplanet.com/server.phpThanks!
View ArticleForum Post: Re: Can't install Mac software
Hello,If you select the link below support.prometheanplanet.com/server.phpDo you see an option that says " If your download does not start automatically, click here to download? What web browser are...
View ArticleForum Post: Re: Issues with Display Settings on MacBook Pro
Spoke too soon-- it remembers the settings, but we need to click "mirror displays" each time. Ā We will keep working on it.
View ArticleForum Post: Re: Initial Setup Help, Please!
I was told to post here, why couldn't someone tell me that in the other forum?
View ArticleForum Post: Re: adding symbols to activinspire program
There is an old flipchart titled "Maths Science Equations symbols" (or something like that..) which has containers with 'drag a copy' sets of common symbols.Also another one called "Maths and Greek...
View ArticleForum Post: Re: Initial Setup Help, Please!
Apologies Joey, our product forum is generally for how-to and software questions and the tech support forums are for hardware and software issues with our products. We do assist with hardware issues...
View ArticleForum Post: Re: ActivEngage2
There is no Client to install for either Mac or Windows in ActivEngage2 unlike the original ActivEngage. Instead you access the Client through a browser. You can find a ScreenCast that will help you...
View ArticleForum Post: Re: ActivEngage not allowing ActivExpression registration
There is no ActivHub showing as being plugged in on your registration screen? Apologies for the question but I assume you have the ActivHub plugged into to your computer?
View ArticleForum Post: Re: Vietnamese Core Resources
Oh, it works out. But it took me hours, even more than installing VietnameseSuite setup.Anyway, thank you so much!
View ArticleForum Post: Re: ActivInspire only opens when logged with administrative...
ActivInspire comes with hundreds of free resources to enhance your presentations. Its full integration with the Promethean Learner Response Systems, Active Expression without the need to load or...
View ArticleForum Post: can't find the flipchart page properties...help please
I am using the Question Manager to create questions. After entering a question, under "flipchart page properties" I only have one option- plain text. How can I have more template options?I used to have...
View ArticleForum Post: Re: can't find the flipchart page properties...help please
Angie,Not sure what would have caused you to lose your resources. If you have updated ActivInspire the software may be looking in the incorrect location for the resources. You can import the templates...
View ArticleForum Post: Re: Novice here: Questions not copied on to flip charts...
Hello,There are quite a few Jeopardy type lessons/ flipcharts, games and templates. It seems that you want a self paced version of this so that the questions show up on the devices. Some of the games...
View ArticleForum Post: Re: Why are there 2 Resource Pack Links?
Bruce,Apologies, both resource packs have the same content, they are just named differently. We will advise the Planet team to remove one of them. (case# 257330)Thanks!
View ArticleForum Post: Re: Touch Function on Board Doesn't Work
Gary,Please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Interactive Displays, Contact Us. In the Existing case field input...
View ArticleForum Post: Re: Downloading resources
Hello,You can't open the resources, you have to import them into the software to be able to use them. To do this with the software open, select File > Import> Shared Resources (case# 257445)Thanks!
View ArticleForum Post: Re: ActivInspire only opens when logged with administrative...
Hi, AnaI tried doing everything but it didnĀ“t work. There were two versions of Java indeed but they were the x86 and x64 versions. Anyway, I uninstalled them, rebooted, and installed the latest x86...
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