Forum Post: Re: Screen recorder, no audio.
Russ,Are you on a Windows or Mac computer? What version of the operating system are you using, for example, XP, 7 or 10.6, 10.7 etc? To confirm are you running ActivInspire 1.7.58968. Are you able to...
View ArticleForum Post: Re: Upgrade from Personal to Professional?
Jenifer,Does your ActivBoard have a sticker on the front with a 20 digit Activation Key? If so, that is the serial number that you will use to upgrade your software to the Professional Edition. If not,...
View ArticleForum Post: Re: iPad App?
The popular demand for an iPad/tablet version of ActivInspire is understandable with the growing number of educators using tablets in conjunction with their Interactive Whiteboards in the classroom. It...
View ArticleForum Post: Re: Could not install software on my Mac
Hello,These (.as3a and .as4a) are resources that have to be imported into the software to be able to view and use them. To import them with the software open you will select File/ Import/ Resource...
View ArticleForum Post: Re: Pens writing without touching the board
Paul,Since cycling the power seems to help for a while, try swapping one of the boards power supply with a working a board and see if that helps. The board's serial number you provided is still under...
View ArticleForum Post: Re: Inspire 1.7.5x crashing on XP reset default settings and lose...
Alex,This may be occurring because the software is unable to read the data from the flash drive correctly. We are forwarding this issue to our Escalations team for review. (case# 237629)Thanks!
View ArticleForum Post: Re: projector lighting
Mary Beth,You will want to contact Beng regarding this issue. We support Promethean projectors only, but from what you are describing, if disconnecting the VGA resolves the issue, it may be that the...
View ArticleForum Post: Re: NO LED's lighting on Orang PRM-20
Craig,If you have tried swapping the power supply and plugging the projector to another outlet and the LED lights are not lit then it seems that the projector is faulty. Please contact Technical...
View ArticleForum Post: video recording
I was trying to use the video recording tool to add a video clip to a flipchart. I get the video but no sound.
View ArticleForum Post: Re: Ratio? Slanted image?
HiIt has not been but there are 3 straight sides and the bottom is the only one curved so i believe changing the mounting angle will just mess with the other sides, and if it does improve the bottom it...
View ArticleForum Post: Re: Serious ActivInspire Issue!
Ashley, when you said "reinstall", were you talking about Java or ActivInspire? I had already installed the latest version of ActivInspire, but uninstalling the Java update got it working again.
View ArticleForum Post: Re: Ratio? Slanted image?
Glen,Have you attempted to contact the installation company and advise of the image issue? If the board/projector was installed recently the image should fill all 4 sides. Is this an EST-P1 (Extreme...
View ArticleForum Post: Re: Serious ActivInspire Issue!
Ana, I noticed the same thing when I went to uninstall the latest Java update. I'll uninstall the older version and reinstall the latest and see if ActivInspire still works. Thank you both for your help!
View ArticleForum Post: Re: language changed
We have activeexpression 2 and are having the smae problem. This is what we did to get back to English.1. Power on2. Press the key below the right Select Key3. Use the Cursor Control to choose the...
View ArticleForum Post: Re: Upgrade from Personal to Professional?
try going to help/about - if you have the latest version there should be a register or license button available that will allow you to enter your details
View ArticleForum Post: Re: video recording
Caroline,To record sound with ActivInspire, your computer needs to have some type of internal microphone for recording audio. Hope this helps!
View ArticleForum Post: Re: ActivExpressions
David,Do you get the message "ActivInspire has to quit" every time that you open the software or only when you try to edit the database? Are you on a Windows or Mac? What version of ActivInspire are...
View ArticleForum Post: Re: Activarena teacher pen split and student pen not working
Jeff,ActivPens have a 1 year warranty. If they were purchased within the last 12 months, we'll be glad to replace them under warranty. Please contact Technical Support via the web form on the knowledge...
View ArticleForum Post: Re: ALTLinux 6.0 again
Good day!Thanks for the reply!I installed the software with the --nodeps option. Interactive board works.Please do not forget ALTLinux in the following versions of the software - this distribution is...
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