Forum Post: Re: How can I open .ap2 files with ActivInspire?
The flipchart files from earlier versions will have the extension .flpThe .ap2 files should be able to be viewed through the Resource Browser in ActivInspire - they can't be 'opened' - instead you...
View ArticleForum Post: Re: Activinspire crashes when I copy (with Ctrl C or from right...
Monica,If this is your school computer, you may need your IT person to do this for you. If you continue to have issues, please contact Technical Support via the web form on the knowledge base at...
View ArticleForum Post: Re: Projector image
Annette,If you disconnect the VGA cable from the computer and select Menu from the remote, does the image look OK?(case# 236499)Thanks!
View ArticleForum Post: Re: Equation tool & Calculus symbols
Remy,Are you on a Windows or Mac computer? What version, XP, Vista, 7 or 10.5, 10.6 etc? Please also ensure that Adobe Flash 11 is up to date. If on a Windows computer, try clearing your temp folder...
View ArticleForum Post: Re: Inspire 1.7.5x crashing on XP reset default settings and lose...
Ana, Yes, the file is saved to a flashdrive. Other files are fine. The issue occured again this morning - it may have more to do with the computer being left on overnight and something with our...
View ArticleForum Post: Where are my help files?
So, I upgraded to AI 1.7xx after weeks of being reminded the update was available. All went well. I wanted to see if the Help files were substantially changed. They seem to be unchanged…since 2009?One...
View ArticleForum Post: Using Containers to contain a specific NUMBER of objects
I work in an elementary school. We're trying to create illustrations of division problems. Example: We'd like to divide 10 circles into 5 boxes. I know we can contain specific objects, so that each box...
View ArticleForum Post: Re: Inspire 1.7.5x crashing on XP reset default settings and lose...
Amey,We do not believe that leaving the flipchart open overnight would cause an issue. The teacher may not want to leave programs open overnight since some school networks perform system updates and...
View ArticleForum Post: Re: Where are my help files?
Bill,Odd that the Help files would not have updated along with the software. We are including a link to the latest version of the Help files. You will save the file and then run it to install. (case#...
View ArticleForum Post: Re: Smart Notebook File media not working on newest ActivInspire
Vivian,Please ensure that Adobe Flash 11 and Flash for other Browsers are up to date along with Java 6. (case# 237001)Thanks!
View ArticleForum Post: Re: Serious ActivInspire Issue!
Ashley,Please ensure that the computers effected have all the latest Windows updates. When you performed all listed above did you clear the users temp folder? The error that is occurring is a Windows...
View ArticleForum Post: Re: Help! Where is ActivManager on a Mac?
Merrie,If you do not see the ActivManager icon on the Toolbar by the time, where the Airport and other icons are displayed, select Applications/ Promethean/ ActivDriver/ double click on activmgr, the...
View ArticleForum Post: Re: ActivExpressions 2 and self-paced tests
Noel,Before updating the ActivHub firmware, you want to ensure that the ActivDriver is up to date. The latest version is 5.8.46. If the ActivDriver is up to date you can update the ActivHub firmware by...
View ArticleForum Post: Re: Driver and Firmware Updates
Ray,Are you downloading ActivInspire 1.7 from Planet or are you updating the software via the Help/ Check for Updates?If you download ActivInspire from Planet, the latest driver comes included. If you...
View ArticleForum Post: Re: Using Containers to contain a specific NUMBER of objects
Trish,There is no way to limit the number of objects that can be contained by a single container. Thanks!
View ArticleForum Post: Re: Flipchart page properties
Hello,I did system updates. But now I can not create issues. Open Ouestion manager, write a question, choose the type of question, but no answer form. I have the same problem as Any
View ArticleForum Post: Upgrade from Personal to Professional?
I have installed and uninstalled ActivInspire on my computer three times now and just installed it for the fourth time. Every time I follow the steps and am ready to put in my serial number when it...
View ArticleForum Post: Re: Using Containers to contain a specific NUMBER of objects
Triish,Ana is right but sometimes there is a work around that looks about the same but is slightly different. Post the flipchart here and I would be glad to take a look at it so I know exactly what you...
View ArticleForum Post: Re: Help! Where is ActivManager on a Mac?
Mary,What version Mac OS are you running? What version driver do you have installed? We may need to update it. (case# 237325)Thanks!
View ArticleForum Post: Re: Flipchart page properties
Vaida,Try resetting your profiles and see if that helps. To do this with the software open select Edit/ Profiles and select the white icon with 2 red arrows going in a circle. It seems that after the...
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