Forum Post: Re: Activote question saying devices are not registered
Thank you so much!!! I was having the exact same problem and your suggestion worked!
View ArticleForum Post: Are ActivInspire images considered open source?
Hello! My school is creating an assessment to use with our students which will be reviewed by our state Public Education Department. We were using some of the basic shapes and clip art found within...
View ArticleForum Post: Re: Yosemite and Java 6
Cindy, Adam,According to www.oracle.com/.../eol-135779.html, support for Java 6 has been discontinued since Feb 2013.It means that no more security updates nor evolutions are provided by Oracle for...
View ArticleForum Post: Unable to run ActivInspire on Mac
I'm unable to run ActivInspire on my Mac OS X Yosemite. A notice asked me to install Java 6. I could only download Java 8. It's still not running. What should I do?
View ArticleForum Post: Re: Java requirement for Yosemite
Hi Adam,Could you explain this process further? I also can't get ActivInspire to run on my Mac OS X Yosemite. I've downloaded Java 8 after being prompted to download Java.Should I uninstall Java 8? How...
View ArticleForum Post: Re: Unable to run ActivInspire on Mac
Hi Debatri,Please note that currently ActivInspire is not supported with Mac OSX 10.10 (Yosemite)You could try to remove your current Java version and run the ActivInspire suite installation, inside...
View ArticleForum Post: Re: Java requirement for Yosemite
Hi DebatriI believe my colleague has replied to your thread you created. If you still require any help please let me know.AdamPromethean Technical Support
View ArticleForum Post: Re: HOW DO I DOWNLOAD THE PERSONAL VERSION OF THIS ON MY COMPUTER
Hi Nicole, Do you have ActivInspire currently installed?If not, you can download the Mac software by clicking on the below link and selecting the correct language and then please select "Download"...
View ArticleForum Post: Re: Media Error 1009 Cannot access property or method
Hi Hany.What version of ActivInspire are you currently using? Please open ActivInspire and click on Help>About to get this information.Please could you also attach a screenshot of the issue?Thank...
View ArticleForum Post: Re: Are ActivInspire images considered open source?
Hi Sarah.Thanks for your post.So we can provide the correct answer this would depend on certain information.What format is the assessment in and Is it within ActivInspire or outside in a third party...
View ArticleForum Post: Re: Pen works with all software except for ActiveInspire
Hi WadeThanks for posting on the forum.I would make sure that you are using the latest ActivInspire version. You can click on Help>Check for updates to see if there is any latest updates or download...
View ArticleForum Post: Re: ActivBoard not available
Hi Melinda.I would recommend contacting Promethean technical support for further assistance.Please fill in the form below or click the link for the technical support numbers.The form can be found here:...
View ArticleForum Post: Re: Missing tools (for mac)
Hi Julian.The personal edition does have features which are missing as these are included in the professional edition.To generate an ActivInspire serial number if you do not already have one, please go...
View ArticleForum Post: Re: Registering students to devices
Hi Richard.I would recommend contacting Promethean technical support for further assistance as we will be moving to a new forum as of Tuesday 18th November. Please fill in the form below or click the...
View ArticleForum Post: Re: Whiteboard pen too sensitive - joining marks together when...
Having the same issues on a couple of the boards in our highschool too. Yes any suggestions would be great, Thanks Cory
View ArticleForum Post: Whiteboard pen - leaving marks when pen is not touching the board
We are having an issue with our pen not working properly. When writing on the board, the pen continues to stay connected to the board so it joins the two letters/numbers together. When we move the...
View ArticleForum Post: Re: Whiteboard pen too sensitive - joining marks together when...
Hello,Thanks for your post,Due to the similar nature of this issue, please answer to my response provided in this post so that we can look into this:community.prometheanplanet.com/.../28760.aspxHaymo
View ArticleForum Post: Re: ActivBoard PRO connections dropping
The PC is connected to a wall panel to which the Boards are connected. This is the standard way that school classrooms have boards connected; the total length of USB cable is less than 5m (we are about...
View ArticleForum Post: Re: Powerpoint crashes during annotation
Geoff, Is the annotation over the PowerPoint file being done with ActivInspire’s Annotate Over Desktop Feature or with the use of the Promethean ActivOffice Plug-in for Microsoft PowerPoint? If the...
View ArticleForum Post: Re: Whiteboard pen - leaving marks when pen is not touching the...
Cory, Please look to this page on Promethean planet to Download the up-to-date ActivInsprie Suite, which will install the version 2.2 ActivInspire software and the version 5.10 ActivDriver to use with...
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