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Forum Post: Student name missing while voting

I am wondering why a student name would be missing while a vote is in progress.I am using a student database. The student entered her PIN and registered the same as the rest of the class. When it came...

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Forum Post: Re: Red light, no sound

Board model  (Product Code) ABV387PRO  (300PRO)ActivDriver  V 5.10.14ActivInspire: 1.8.64351OS:  Windows 7-Professional 32-bitThank you for your support.

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Forum Post: Re: Installation error 1612

Seems to have something to do with Microsoft Office PIA files and Visual Studio 2010 Runtime Files. That's how far I got with the problem. I'll try to update this when I fix it completely. Still...

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Forum Post: Re: Powerpoint crashes during annotation

Thanks JarradThe plugin is not installed, so it’s either the annotate over desktop feature or the built in inking features in office.Office version is 2013, 32 bitGeoff

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Forum Post: Activinspire icon missing from Windows 7 Taskbar

I have noticed a few times recently that in some computers in our College, when Activinspire is loaded it does not appear on the Windows 7 taskbar.  When another programme is open it is then not...

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Forum Post: Re: Cut off words in flipcharts

Hi Theresa, Did you find an answer to this problem? I also have a Lenovo Yoga and experience the same issue. Please let me know if you do. Thanks so much!

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Forum Post: Re: Activinspire icon missing from Windows 7 Taskbar

I have also started experiencing this problem at my school -

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Forum Post: Re: Office 2013 activoffice

Do we have any information yet as to when activoffice will have MS Office 2013 support, still trying to fight off some very upset teaching staff.....RegardsGarry Greig

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Forum Post: Re: Media Error 1009 Cannot access property or method

version of ActivInspire  is 1.8

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Forum Post: Re: Board not connecting through the usb cable

At the risk of resurrecting a dead thread..We have also experienced this with the new EliteDesk 800s on older Promethean boards which have wall plates.Connect a different PC with the exact same Window...

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Forum Post: Re: ActivOffice incompatible with MS Office 2013?

Hi-Has there been any solution generated yet?

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Forum Post: Re: Mac OS X Yosemite (10.10) & ActivInspire

Hello! I hesitate to install Yosemite because I don't know if Active Inspire will still work. Does anyone tried it?Excuse my poor english as I use to speak french here in Quebec...Thank you!Tristan

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Forum Post: Re: Flipchart page properties

I made a video describing how to find the existing templates on the Promethean Planet website, and how to customize one to make it your own style within the resources folder. Hope this...

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Forum Post: Mac Yosemite problem

Hi! I just upgraded my mac (I run it with Yosemite now). It seems to recognize the board, I can calibrate it, so the pen is working. But, it doesn't show my computer screen. Even if I open...

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Forum Post: Re: Mac OS X Yosemite (10.10) & ActivInspire

Hi Tristan.I would recommend contacting Promethean technical support for further assistance as this forum is no longer monitored. You can also check out our new support forums by going to...

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Forum Post: Re: Powerpoint crashes during annotation

Hi.I would recommend contacting Promethean technical support for further assistance as this forum is no longer monitored. You can also check out our new support forums by going to...

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Forum Post: Re: ActivOffice incompatible with MS Office 2013?

Hi.I would recommend contacting Promethean technical support for further assistance as this forum is no longer monitored. You can also check out our new support forums by going to...

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Forum Post: Re: Cut off words in flipcharts

Hi.I would recommend contacting Promethean technical support for further assistance as this forum is no longer monitored. You can also check out our new support forums by going to...

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Forum Post: Re: Activinspire icon missing from Windows 7 Taskbar

Hi.I would recommend contacting Promethean technical support for further assistance as this forum is no longer monitored. You can also check out our new support forums by going to...

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Forum Post: Re: Mac Yosemite problem

Hi. I would recommend contacting Promethean technical support for further assistance as this forum is no longer monitored. You can also check out our new support forums by going to...

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