Hi.
I would recommend contacting Promethean technical support for further assistance as this forum is no longer monitored. You can also check out our new support forums by going to support.prometheanworld.com
Please fill in the form below or click the link for the technical support numbers.
The form can be found here: http://goo.gl/j3AT8S
A list of support numbers can be found here: www.prometheanworld.com/.../technical-support-numbers
Adam
Promethean Technical Support
