Forum Post: Re: Action browser not showing
Hello,Personal version of ActivInspire does not have the Action Browser option; that feature only comes with the Professional version of the software. You can play back most existing actions. (case#...
View ArticleForum Post: Re: Projecting ActivInspire while using Computer
You can't "use" ActivInspire while doing other things, but you can display what was last displayed on the Activboard by using the Freeze button on the remote, and then can continue working on the...
View ArticleForum Post: Re: ActivInspire Desktop Annotation
Hello,You need the professional version of ActivInspire to use the Desktop Annotate feature. (case# 220232)Thanks!
View ArticleForum Post: Re: Activpen not working on my mac
Great, it worked!! I was literally dancing in my class today! :) I'll spread the news!! Thank you for your quick answer,Mélanie
View ArticleForum Post: Re: 500 series board and the shape tool (ActivInspire Primary)
Hi Kylie,In relation to your issue, we can confirm that this issue does exist and we are working on a solution for it. If you require any further assistance, please do not hesitate to contact...
View ArticleForum Post: Re: Board is unresponsive - Debian Squeeze
Irene,in order to help, could you tell us which Linux distribution you are using ?
View ArticleForum Post: Re: ActivInspire on the mac
Jessica,Please contact Technical Support via the knowledge base at www.prometheankb.com, select Interactive Displays/ Contact Us. In the existing case field please input case number 220328. Thanks!
View ArticleForum Post: Re: ActivOffice 64bit error
Hello,Yes, ActivOffice is supported on a 64bit operating system. What is the error message that you are receiving? The system requirements before installing Promethean ActivOffice are: Microsoft .NET...
View ArticleForum Post: Re: Activdriver doesn't compile on kernel 3.6.x
I'm using a pure Debian/Sid amd64 with multiarch support.
View ArticleForum Post: Re: ActivInspire 1.6 crash when incorrectly anwering a numeric...
Have done, thank you.
View ArticleForum Post: Re: Recurring Issue with ActivInspire
Bruno,Please contact Technical Support via the knowledge base at www.prometheankb.com, select Software / Contact Us. In the Existing case field input case number 218357. Attach the corrupt flipchart...
View ArticleForum Post: Re: Problem with lessons not exhibiting sounds or actions in...
It does not seem to be an issue with the board but with the computer that is attached to the board. Please ensure that the latest version of Flash is installed and that Flash for other versions is...
View ArticleForum Post: Re: New Activboard!!
Hello,Is the board a 500 series board? To verify this, where the serial number is located the product code will begin with ABV5. If the product code begins with ABV3 then it is not a touch board. If it...
View ArticleForum Post: Unable to access printer settings
Hello,Our school uses 2 Konica photocopiers as the colour printers for staff. However, we a having a problem in that ActivInspire doesn't seem to allow us to change the printer settings. Searching the...
View ArticleForum Post: Re: Resources on Promethean Planets
Hi Kylie,The Planet team advised us that this issue should now be resolved for you.Can you please try to search for Resources?Please do not hesitate to contact us if the issue still...
View ArticleForum Post: Re: Handwriting Recognition in Arabic
Hi Prasad,Yes, Arabic is supported in ActivInspire using the Handwriting recognition tool. If you do not have this installed yet, you can obtain from this website in the Downloads...
View ArticleForum Post: Re: Unidentified object that will not go away from screen.
Further info: The screen shot in my question was eliminated.The problematic icon is a blue dotted line curving around a circle with a counterclockwise arrow at 10 o'clock.Thanks,Kathleen
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