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Forum Post: Re: Activboard/Bluetooth/Windows 7

Herman,The latest drivers are located at the link below. Please ensure that you remove the old driver before installing the latest version. To do this, disconnect all Promethean hardware from the...

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Forum Post: Re: Red Flame

Wendy,Please ensure that all USB connections are secure and that your driver is up to date. We are currently at version 5.7.25. If you are connected via a wall box or connectivity panel, try and bypass...

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Forum Post: Re: Pen Dragging

Jeremy,Was this issue occurring before updating your OS? Have you installed the Beta driver for Mt. Lion? Are you able to connect a computer that has another version OS, possibly Snow Leopard (10.6) or...

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Forum Post: Re: ActivEngage not finding virtual hub

Andrew,What version driver do you have installed on this computer? For the virtual hub to be detected in the software it requires the latest version driver (5.7.25).To update the driver, disconnect all...

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Forum Post: Re: ActivExpression and BrainPop quizzes

Ashton,There have been some updates to the software, driver and firmware for the ActivHub and Expressions since last school year and some updates may be necessary for this to work. Please ensure that...

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Forum Post: Re: Connecting an iPad to the board?

Hello,The software developers are aware of everyone's interest in this feature but we have not been given a timeline for the release of this software option. Thank you for your interest. (case#...

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Forum Post: Re: activ expression

Angelia,Are you receiving an error message when attempting to register the devices? Does the ActivHub not show up as a device in Device Registration? What version of ActivInspire are you using? Are you...

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Forum Post: Re: Beta stopped working

I followed instructions and run ActivInspire.  It works fine on laptop, but board does not recognize pens and computer does not recognize board.  Any more ideas I could try?  Thanks.

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Forum Post: Re: Using Groups with Self-Paced

Has this been improved or changed in the last year? I don't see the save feature in the group window. Is there any news on this?

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Forum Post: Re: 500 series board and the shape tool (ActivInspire Primary)

Hi,I am wondering if there is a setting that needs to be changed when working with a 500 board and using the shapes tool.  When I choose shapes with my finger the shapes browser will appear but as soon...

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Forum Post: Re: Pen being recognized but not working

This doesn't sound like a firmware issue, it seems that the board is not being recognized by the computer. Can I suggest following the advice in this...

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Forum Post: Re: Beta stopped working

Are you connected to this board via USB? If so, try another USB and connect directly to the electronics of the board. If you are connected to a wallbox/ connectivity panel or if there are USB extenders...

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Forum Post: Re: Using Groups with Self-Paced

Janine,There is a detailed article in the Help files in ActivInspire that will guide you. With the software open, select Help/ Contents/ in the search box type in Groups, you will see an article to the...

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Forum Post: Re: 500 series board and the shape tool (ActivInspire Primary)

Kylie,We were unable to replicate this issue, we were able to drag the shape to the flipchart and re-size with our finger.  Could be possible that an update may be necessary. Please ensure that...

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Forum Post: Re: converting as2 files to as3

Tracy,There is an article on our knowledge base that will guide you on how to move your as2 resources, to the location that ActivInspire is looking for all your resources. Please visit...

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Forum Post: Re: ActivExpression update

Thank you very much, Ana! :)

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Forum Post: ActiveIspire problems with Mac

Hello!Half of our class work on Mac and we have lots of problems with them, though on Microsoft everything works fine. 1. When launching Area screen recorder the whole screen on Macs goes black or dark...

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Forum Post: Projecting ActivInspire while using Computer

I am working on a Mac and need to be able to project ActivInspire while also being able to take attendance and check e-mail on the same computer without projecting it, is there any way to do this while...

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Forum Post: Action browser not showing

I downloaded activInspire succesfully however the action browser is not showing up

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Forum Post: Re: Activdriver doesn't compile on kernel 3.6.x

Sorry, the original post is mine, since "Marco Peddis" is a shared account. Now I have my own account.Back to topic, the error log is here I hope it's meaningful too:make -C /lib/modules/3.6.6/build...

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