Forum Post: Re: Calibration and Pen Issues
(Case 00412375)Hello Rick,If the board in question is connecting wirelessly though that ActivHub, then you will need to register it to that hub before performing a calibration. You should be prompted...
View ArticleForum Post: Re: Calibration and Pen Issues
Thanks, turns out the simplest answer was the right one in this case. The USB from the wall panel to the iMac had somehow went bad over the Summer.
View ArticleForum Post: personal to professional on home computer
I downloaded activinspire personal version last summer but my school system has provided me with a serial number to access the professional edition. How can I change my settings so I can change...
View ArticleForum Post: MacBook Air with Mavericks and the ActivBoard
Hi,I have a couple of teachers that have bought a new MacBook Air, which is running Mavericks OS X. Neither of the Airs are interacting with the ActivBoard. Just wondering if this is a known problem,...
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Forum Post: Re: ActivExpressions
Hi Hailey.(Case 406155)I've tested using ActivInspire 1.8 and 1.7 and nothing has changed from the question manager for the results that anything appears when you hover over the amount of incorrect...
View ArticleForum Post: Re: MacBook Air with Mavericks and the ActivBoard
Hi Deborah. Thanks for posting on the forum.I would recommend contacting Apple regarding the issue that you are experiencing.I believe it is related to an issue which the MacBook Air has a power saving...
View ArticleForum Post: Online Courses
Are the online courses for ActiveInspire no longer available? I have been trying to enroll with no joy.
View ArticleForum Post: Re: cannot open .as4a file after downloading Active software to...
Hi Jarred, I have reralised what has happened! User error, I had downloaded the resource pack before the DMG file! All good now, DMG download in progress.
View ArticleForum Post: Board not working
My board has quit working. My flipcharts display on the board, but my pens don't work. Only 1 device is being recognized and that is the hub for my activotes. We tried replacing the USB cable that...
View ArticleForum Post: Activpen
Help! My pen will not work on my ActivBoard. It will not recognize my pen at all.
View ArticleForum Post: Re: MacBook Air with Mavericks and the ActivBoard
So, I guess my next question is pretty obvious...Is there a fix/solution on the way? Do we just tell customers that have a MacBook Air that it's just too bad and it won't work?Do you think a powered...
View ArticleForum Post: Re: activexpression 2
The answer is: unregister the rogue device, reregister it and then rename it. Voila!
View ArticleForum Post: Re: Board not working
Hi Donna.Thank you for posting on the forums.What type of ActivBoard are you using? Do you have the model number of this?What colour is the flame in the top left of your ActivBoard?The USB cable you...
View ArticleForum Post: Re: Online Courses
Hi Luke.Thanks for posting on the forum!The previous online courses are no longer available however now you can watch 'How to' videos on the ActivTips section of the Professional Development. Also you...
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Forum Post: Re: Activpen
Hi Kirby.Thanks for posting on the forum.What type of ActivBoard are you currently using? Please try the below troubleshooting steps to help resolve this issue:-Reset your computer and plug your USB...
View ArticleForum Post: Re: recovering Activation key used to install ActivInspire on a Mac
i have installed the activinspire on my windows but i need a promethean license agreement
View ArticleForum Post: Re: MacBook Air with Mavericks and the ActivBoard
(Case 413233)Deborah,At this point we would advise trying to connect to the board with a shorter USB cable directly into the upper left of the ActivBoard. If that is able to work, you could attempt to...
View ArticleForum Post: Re: Missing question templates?
Your password is: sIyaHm0RName: InspireCoreResources.as4aExpires: November 09, 2014Download: promsendit.com/download
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