Forum Post: ActiveInspire won't launch
I have a Mac osX 10.6.8 and the ActiveInspire software won't launch properly. I get a message when running it the first time (I've reinstalled a few times) that says I need to leave or quit a meeting...
View ArticleForum Post: Re: What's new with ActivInspire 1.7.58?
I am excited!!!! Thank you Promethean for fixing the - Tooltips not appearing when an object is selected.- This is the BEST feature in the 1.7 upgrades!!!
View ArticleForum Post: ipad App
Is there any apps for the ipad so that you can create flipcharts from your ipad?
View ArticleForum Post: Re: activ inspire to load by default ?
open the dashboard (in the view menu) and go to configurethere is a checkbox at the bottom. Put a tick in this - should say "launch next time using studio look and feel"restart inspire and it will no...
View ArticleForum Post: Re: "Allow students to navigate the question set" gives...
Here here. This has always been an issue for me as well.Paul Hartweck - Tech CoordinatorSouth Houston Houston
View ArticleForum Post: Re: ActivInspire 1.7 for OS X Code Not Signed?
Not being signed can only be described as yet another shortcoming of the 1.7 release for Mac OS X. To be half a year late is bad enough, but to not have got authorised by Apple during that time is...
View ArticleForum Post: Re: Containers - Snap Back feature
Hi, sorry to read that Louise's advice didn't work for you. I Saved only after I had moved all of the images onto their correct Container then back to their resting positions on the page. Best wishes.
View ArticleForum Post: Re: ipad App
Not at the moment. However, there is an app called ActivEngage which students can use on their iPads or iPhone as a virtual Activexpression which should work with your flipcharts on your computer....
View ArticleForum Post: Re: ReadMe for ActivDriver (Windows)
Phil,The ReadMe file for the ActivDriver on Windows is located in: C:\Program Files\Activ Software\ActivDriver, double click on Activdriver ReadMe.txt. (case# 232170)Thanks!
View ArticleForum Post: Re: Actiview software installed but not functioning.
Hello,How are the computers connected to the Actiview? Are they connected via USB or VGA or both? What version of the Actiview software and Visual Presenter driver is installed on the computers...
View ArticleForum Post: Re: how do you close: flashbridge-wrapper-crossplatform
Frank,On a Mac computer ActivManager (our driver icon) is located on the Toolbar by the time, where the Airport and other icons are displayed. (Windows ActivManager screenshot attached, looks the same...
View ArticleForum Post: Re: can not seem to validate my serial and product code to download
Hello,Are you inputting the hardware serial number and product code on Planet or in the software when it asks for the software serial number? If you are getting a message that the hardware serial...
View ArticleForum Post: Re: ActiveInspire won't launch
Sarah,Not sure what is causing this to occur and see that you have contacted us with case number 231801. Can you please send us a screenshot of the error? Also, are you selecting the icon on your...
View ArticleForum Post: Re: Dead Pixels, Becoming almost unreadable.
Hello,If you disconnect the VGA cable where only the splash screen is displayed, are the dead pixels still present? If so, please contact Technical Support via the web form in the knowledge base at...
View ArticleForum Post: Re: HDMI sound issues
the usb must also be connected as the sound is transfered through it
View ArticleForum Post: Re: ActivInspire won't launch after Java updates
Andy,Please also ensure that Adobe Flash 11 (get.adobe.com/flashplayer) is also up to date. When ActivInspire is launched it uses Flash to open the software. Not sure what may be causing this issue...
View ArticleForum Post: Re: Ratio? Slanted image?
Charity,It seems that the projector may not have been remounted properly. There is a plate at the top of the projector with screws that if they are not tightened/ aligned properly this issue may occur....
View ArticleForum Post: Re: Colors Bleed When Using Stylus On Board
Kyle,Can you please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Interactive Displays, Contact Us. In the Existing case field...
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