Forum Post: Re: ActivInspire update to version 1.7 - fail
We downloaded the software from the check for updates feature. We have a fairly large school district, and have already heard this from a large number of buildings/users. It would be a challenging...
View ArticleForum Post: Re: Mac problems
Hallo,trotz mehrfachem Versuch, die Aktiv-Software mit unterschiedlichen Methoden (CD und Internet) auf meinen iMac zu bekommen bzw. zum Laufen zu bringen suche ich hier bei Ihnen Hilfe. Ständig...
View ArticleForum Post: Re: Problems with the display...on a Mac all we see is the...
Hallo,TROTZ mehrfachem Versuch, Aktiv-Software mit unterschiedlichen Methoden (CD und Internet) auf Meinen iMac zu bekommen bzw. zum Laufen zu bringen suche ich hier bei IHNEN Hilfe. Ständig bekomme...
View ArticleForum Post: Re: Unable to calibrate a ABV378Pro board
Did you tried another pen?Maybe it's broken.Otherwise try another USB Port on your computer.
View ArticleForum Post: Re: New Activ Pen
Heather, It seems that the school may have purchased the incorrect pens. The solid grey pens were not designed to work on the boards (models begin with PRM-AB) that interact with the grey/orange pens....
View ArticleForum Post: Re: What's new with ActivInspire 1.7.58?
Dan,So that we may better assist, can you please provide us the flipchart via the web form on the knowledge base at www.prometheankb.com, select your region/language, in the existing case field input...
View ArticleForum Post: Re: What's new with ActivInspire 1.7.58?
The outcome from my report to Tech Support was that transparency in flash items is not supported for mouse over events. Given that a significant use of flash is some sort of mouse interaction this is...
View ArticleForum Post: resource library and downloading files from Promethean Planet
I am having trouble seeing resources I once had in my library. I suspect somehow they were reorganized. I seem to have several folders now that say ActivInspire and Activsoftware. I'm not sure which...
View ArticleForum Post: Re: resource library and downloading files from Promethean Planet
Hello Lori,Please go to www.prometheankb.com and search for 10373. This will bring up an article which explains how to download and install the resources on your computer. If you follow these...
View ArticleForum Post: Re: What's new with ActivInspire 1.7.58?
Thank you for this post. ActivInspire 1.6.50 is working pretty well for me. I think I'll stick with it until I see something I really need (like ability to move color palette around).
View ArticleForum Post: Update/Renovate Excel Export
The exported excel spreadsheet has been archaic/flawed for some time now. Issue 1: If you want to get a list of students with their "raw" scores, you have to first transpose the data in the "Summary"...
View ArticleForum Post: ActivInspire update to 1.7.58
I agreed to the upgrade about a week ago for ActivInspire and now it still prompts me every time I open a flip chart or open ActivInspire icon. I already downloaded the update once, do you know why it...
View ArticleForum Post: Re: ActivInspire update to version 1.7 - fail
Serena,Are you getting an error message when you are attempting to update the software? Are you on a Windows or a Mac computer? What version, for example, Mac OS 10.4 or Windows XP? (case # 228098)Thanks!
View ArticleForum Post: Re: Update/Renovate Excel Export
Michael,We will forward your suggestions to our software developers for consideration in a future release of the software. (case# 228099)Thanks!
View ArticleForum Post: Re: ActivInspire update to 1.7.58
Melissa,If you keep getting the prompt to update each time you open ActivInspire then it seems that the software did not update. Are you saving the update and then running it? What operating system are...
View ArticleForum Post: Re: ActivInspire 1.7 Download UK version only?
Hi Ana, the main reason I asked was that the _GRB is in the file name, which made me believe there is a difference, as there has been before. So, you can confirm that there is not a _US version of the...
View ArticleForum Post: Re: ActivInspire update to 1.7.58
Melissa,Please ensure that you are saving the update and then double clicking it to run/install the update. Is this your school or home computer? Thanks!
View ArticleForum Post: Re: ActivInspire 1.7 Download UK version only?
Hi John, Thank you for bringing this matter to our attention. The links in question have been updated and now point to the correct US files. Thank you!
View ArticleForum Post: Re: Could not install software on my Mac
Ola Ana,To clarify, ActivInspire version 1.6.50464 is the latest version available that will run on OS version 10.5.8. The latest ActivInspire version 1.7.58968 is not supported on 10.5.or 10.4....
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