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Forum Post: Re: Mac Issues with embedded video

Hi Maria.Thanks for posting on the forum.Please could you advise what version of ActivInspire you are currently using? What happens to the video when you use the embedded code from YouTube?I look...

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Forum Post: Re: No power to Activboard 300 pro

Hi PatrickThanks for posting on the forum.Just to double check, you mentioned that you are currently connected to the USB B port on the "board side" is this on the left hand side just below the serial...

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Forum Post: Re: New ActivExpressions are not working!

Hi Luke.Thanks for posting on the forums and attaching the screenshots.Please could you update your driver. Please go to www.PrometheanKB.com and search for article 10902 to download the latest...

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Forum Post: Re: audio on activboard

Hi Tracy.Please right click on your 'Speakers' icon which will be located near your date and time on your taskbar. Click on Playback devices. Under the "Playback" tab, please click on 'Promethean USB...

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Forum Post: Re: ActivCalibrate doesn't recognize my board

Hi Amy.I noticed you have posted on the forums on another thread.Please could you reply back to my message on the below thread:community.prometheanplanet.com/.../26284.aspxI would recommend checking...

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Forum Post: Re: Error 1603 while installing activeinspire V1.6

Hi.Thanks for posting on the forum.Please could you possibly try logging on to the computer as a local admin, not connected to a network and try the installation of ActivInspire.As it mentions on the...

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Forum Post: Re: Ubuntu 14.04

I find this way to run activinspire in ubuntu 14.04 64 bitActivinspire in ubuntu 14.04 64 bit:In synaptic I add the repository for activinspire 12.04 precise:deb activsoftware.co.uk/.../ubuntu precise...

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Forum Post: Re: Board not working with Windows 8

To answer the following questions:-We are using an Epson PowerLite 83+ projector.-using VGA, not HDMI, with a wall box connector-the sideways image is on BOTH the screen and the board-using Windows 8I...

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Forum Post: Re: Inserted Videos in a fli chart

When you find the video you want, go to the address bar and type "ss" (no quotation marks) right after www. It will bring up your download and you can save it to your computer. In ActiveInpire click...

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Forum Post: Re: Online Courses

Since the online courses are now gone, is there a suggested list of Tips or Webinars for those new to the Activ products?  The courses were a great resource for getting people started!

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Forum Post: Re: Board not working with Windows 8

Hi Mike.When the image changes when using a converter, you may need to re-select the screen resolution on your computer/laptop. Please have a look at article 10418 on www.PrometheanKB.com, depending on...

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Forum Post: Re: Online Courses

Hi Jamie.Thanks for posting.All of the previous Webinars can be watched on the below link:www.youtube.com/playlistYou can enrol on the future Webinars by going to http://goo.gl/mj6yZAThe next Webinar...

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Forum Post: Re: Error 1603 while installing activeinspire V1.6

Hi,Actually I checked the Microsoft website before going on this forum. As you mentioned earlier, I am the sole administrator on my PC. I gave full permissions to SYSTEM, and I am installing the...

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Forum Post: Re: Ubuntu 14.04

I connected the PC to the LIM. It does not work. The computer does not detect the LIM. The flame "Prothean" is lit  and white (red, blue and then white), but it does not work.I'm sorry

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Forum Post: Re: Projector Does Not Fill Board (PRM-20 w/ Activeboard 387 Pro)

Tried that. Doesn't change anything. I'll try calling technical support!  Thanks for your help!

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Forum Post: Re: Touch function problems/buttons turn on a random

Hi Catherine.To disable touch, please ensure that your ActivBoard 500 series is connected to your computer.Click on your ActivManager icon, and click 'Control Panel'.Under the 'Pens' tab, when the...

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Forum Post: Re: Inspire and Maverick

Hi Loni.Thanks for posting on the forums.The ActivInspire 2.0 software is compatible with Mavericks (older versions aren't), there will be nothing to stop you from using your ActivBoards or...

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Forum Post: Re: Active Inspire flipcharts

Hi Catherine.Thanks for posting on the forum.Does this also happen outside of ActivInspire? In programs such as Microsoft Paint? What model of ActivBoard are you using? The product code will be on the...

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Forum Post: Re: ActivTouch

Hi Laura.Thanks for posting on the forum.What type of ActivBoard are you currently using? Please could you provide the product code? On most of the ActivBoards, the product code can be found on the...

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Forum Post: Re: inspire crashes when trying to update

Hi Loni.I believe you have posted a similar question on another thread.I have replied to yourself on the below thread.community.prometheanplanet.com/.../26313.aspxIf you still need any assistance...

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