Forum Post: Re: Where can I find step by step directions for inserting...
Melissa, The best place to ask these types of questions is the Product Forums, many of our teaching and learning consultants monitor these forums and provide quick tips on how to perform certain...
View ArticleForum Post: Re: Saving what is displayed on my desktop as the background of...
Ana, I can complete the process as you describe it above, but it does not give me the desired result. The idea is that I want to be able to save my desktop annotations and have my Desktop be the...
View ArticleForum Post: Re: Unable to Entier PIN for Registration
Lisa, Please contact Technical Support via the knowledge base at www.prometheankb.com, select Interactive Tools, Contact Us. In the Existing case field input number 214311 and include the serial number...
View ArticleForum Post: Clock Tool Sounds
I have the most recent version of ActivInspire but I am unable to change the sounds in the clock tool. The only sounds that come up are animal sounds and when I click on the ... button to change...
View ArticleForum Post: Question Manager
I am using ActiVotes. With the new Question Manager, are we now only able to use the question templates provided in Question Manager? I have many different templates I've downloaded over the years...
View ArticleForum Post: Re: Customizing the PIN in student database
Hi Miguel, Thanks for your reply, I wanted to know if there is a faster way to do this by maybe using the ActivSDK because although you have passed it on as an enhancement request there is no time...
View ArticleForum Post: Re: Commercial Member Application
Hi Ana, Thank you for the reply I still haven't received any email so can you please follow up on my commercial membership status for this case, thanks.
View ArticleForum Post: Re: Clock Tool Sounds
Payne, It seems that the software may be looking in the incorrect location for the sounds. To verify where the software is looking, select the Resource Browser / Shared Resources and you will see the...
View ArticleForum Post: Re: Question Manager
Kristine, It maybe that the software is not looking for your templates in the correct location. To verify where the software is looking, select the Resource Browser / Shared Resources and you will see...
View ArticleForum Post: Re: flipcharts
Hello, Do you receive any error messages when you attempt to save the flipcharts? Are you selecting "Save As" or just saving the flipcharts to a certain location? Where are you attempting to save the...
View ArticleForum Post: Older ActivBoard drivers
I'm after some old ActivBoard drivers. I have firmware version 2.23 build 0 and the new drivers don't work correctly with this fimrware. Promethean are unable to help me further as they say it's an old...
View ArticleForum Post: Re: ActivInspire 1.6 Issue
Rosemary, We have not heard back from this user, but the times that we have seen this, it seems to be a corrupt flipchart and can be recreated. (case# 214792) Thanks!
View ArticleForum Post: Re: Saving what is displayed on my desktop as the background of...
Christa, Apologies, you can use the camera tool to take a picture of the desktop and annotations. To do this in desktop annotate mode, select Main Menu/ Tools/ Camera/ Full Screen Snapshot. Hope this...
View ArticleForum Post: Self-paced questions not recognized by Hub
Greetings, We have activExpressions2 LRS. Students have been able to respond to express poll questions, but when I generate questions on the question generator (multiplication), I start the polling,...
View ArticleForum Post: Re: pen "skips"
Hurrah! Changing the double click tolerance worked for me. I've had the board for 3 years, and this is a new problem for me. The funny thing is that it would only "skip" with the student pen, not...
View ArticleForum Post: Document camera
When I turn on my Actiview document camera a large box with an 'M' is present. I have to move my document to one side which makes it a lot more difficult to use. I found a post like mine, but when I...
View ArticleForum Post: software compatible with MacBook Pro
Is there currently software compatible with the MacBook Pro? If not, when will it be available?
View ArticleForum Post: Re: Customizing the PIN in student database
Hi Ana, Thank you for your reply, but you did not answer the first part of my question i.e. can the random PIN number assigned by the software be customized by using the ActivSDK, can the ActivSDK help...
View ArticleForum Post: Re: Commercial Member Application
Ana, I have checked my spam and trash folders in the email but there is no email regarding the commercial membership. Graeme, Thank you for your reply, I have replied to your message via email as I...
View ArticleForum Post: Re: Self-paced questions not recognized by Hub
Ted, Please ensure that all is up to date. ActivInspire should be at version 1.6.50464, ActivDriver 5.7.25, ActivHub firmware 5.13, Expression firmware 12.561. (case# 214941) Thanks!
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