Forum Post: Re: ActivInspire for Ubuntu 12.04
Sezgin,Glad to hear the issue has been resolved!Thanks!
View ArticleForum Post: Re: PowerPoint source file is incorrect
Laurie,Thank you for following up and posting what worked for you!
View ArticleForum Post: Re: ActivInspire on Android
Didier,Thank you for your forum post. As previously mentioned, Promethean is investing into Research and Development in the use of tablets, iPads, and various tools used by teachers, which will enable...
View ArticleForum Post: Re: Activ Hub Not Recognized
pjgrieve - thanks for this - sorted out our recent issue when using the activotes - once we'd registered them and running a vote flip it would ask us to register the Expression kit.
View ArticleForum Post: Re: Activboard calibrating but then not working!
Sydnie,Let's update the ActivDriver to the latest version. Please disconnect all Promethean hardware from the computer.Go to Programs > Uninstall a ProgramRestart the computerTo download the latest...
View ArticleForum Post: Re: Running Dual Monitors with Promethean?
Ashley,If you are on a Windows computer, please ensure that your Display settings are set to cloned mode. On a Mac, you will need it set to Mirrored mode. (case# 274635)Thanks!
View ArticleForum Post: invalid serial number
so what do you do if you input the serial number, and it says it's invalid?
View ArticleForum Post: Invalid serial number
I am trying to load the professional version of Activinspire and my serial number is not working. It is the one from the sticker on my new board. Any suggestions?
View ArticleForum Post: Antivinspire volume
I have recently opened activinspire and cannot get the volume to work. Have tried to upload recent version of Activinspire, but computer keeps wanting me to change my proxy settings. What can I do to...
View ArticleForum Post: Re: invalid serial number
Hi sallenartisCan you please detail where you are getting the error message that the serial is invalid?Is it on the website after you have downloaded ActivInspire and using the get an upgrade key for a...
View ArticleForum Post: Re: Invalid serial number
Hi SharonCan you detail just the product code of the board please?We have an issue with the new touch boards at the moment which we are working on, but if its a 300 or 500 series there shouldn't be any...
View ArticleForum Post: Re: Antivinspire volume
Mary,Is the issue occurring when you are adding sound to a flipchart? Does the sound play outside of ActivInspire? What version of ActivInspire do you currently have? The proxy error you are getting...
View ArticleForum Post: Re: ActivInspire Help Files Not Displaying In Google Chrome
Peter,Thank you for the update. Glad you were able to resolve the issue. Thanks!
View ArticleForum Post: Re: audio on activboard
Jenny,ActivBoards that have speakers embedded in the frame will have an amplifier on the left side of the board. These boards include a power supply for the amp and a USB cable for sound and...
View ArticleForum Post: Re: "Frozen" screen
Jayne,Try and connect a USB keyboard and press CTRL+ALT+DEL. This will take you to the Windows account. Go to Start > Log Off and log back into the ActivTable account. If you are still having...
View ArticleForum Post: Re: ActivInspire Software
Stephanie,It seems that there may be a Windows update in progress. Please ensure that your operating system is up to date. Try clearing your temp folder, empty the recycle bin and restart the computer....
View ArticleForum Post: invalid serial
I inputted my product code and serial number, but I am still receiving an invalid serial number error. Please help
View ArticleForum Post: Which product line do we have
Hello,Next door, the parochial high school in our diocese was closed this past June. We are a parochial grammar school, K-8 and acquired 12 Promethean white boards. I am the tech person trying to...
View ArticleForum Post: Re: invalid serial
Brandy,Are you receiving the error message from the ActivInspire download page of Planet? If so, it may be that the ActivBoard's serial number has been used before to generate a license key. That...
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