Forum Post: Re: Competition
Kayla,Yes, this is possible. For instructions on how to do this, with the software open, select Help > What's New > in the search box type in "Grouping Students". The title of the article is Self...
View ArticleForum Post: Re: Dual User not working with "Hidden" object action feature
Bill,Not sure what may be causing this. Please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Interactive Displays, Contact Us....
View ArticleForum Post: Re: Pen not working on Mac Mountain Lion
Jeremy,The latest driver for Mt. Lion is available for download at the link below. (case# 250310)www.prometheanplanet.com/.../ProductPage.aspxThanks!
View ArticleForum Post: Re: calibrating activslate with extended desktop
Already found the answer. I got help from another teacher and she unplugged the activhub from my computer and then plugged it back in. Don't know why that worked but it did.
View ArticleForum Post: Re: ActivPen Problems - Deleting letters from the text and...
Stephanie,To put the ActivManager icon back on the system tray go to: C:/Program Files/ ActivSoftware/ ActivDriver/ double click on ActivMgr. Select ActivManager > Control Panel and in the hardware...
View ArticleForum Post: Re: Using ActiveInspire + 32 set ActiveExpression kit with an...
You are correct, it is not a breach of licensing because the ActiveExpression kit includes the license for the Professional version of the software. Hope this helps!
View ArticleForum Post: Re: Activote and pre-generated questions
Nicole,To clarify, if you input more than 1 question on a page, that becomes a self paced assessment which is not compatible with the Activotes only the ActivExpression devices with the LED screen for...
View ArticleForum Post: Re: Replacement Lamp for PRM-35
Julie,The PRM-20 is an LCD projector and the PRM-35 is a DLP. You should be able to purchase lamps for all Promethean projectors through any of our vendors listed...
View ArticleForum Post: Re: Replacement Lamp
Julie,Please see post below.community.prometheanplanet.com/.../20510.aspx
View ArticleForum Post: Re: Board stops responding at set time
Robert,Not sure what may be causing this at a specific time. Are there any USB extenders or boosters being used with this board? What is the firmware and driver version listed in the ActivManager...
View ArticleForum Post: Re: Activinspire
Lars-Petter,If Java and Flash are up to date, try clearing your temp folder with no programs on your computer open and restart the computer. (case# 250725)Thanks!
View ArticleForum Post: Re: Problem with the Promethean Board Flame (Red when computer...
Ben,While the computer is restarting/ re-booting the flame will go red until the computer is back up and ActivManager is running on the computer. It may take a few minutes to initialize.You may want to...
View ArticleForum Post: Re: Import PDF not working on Mountain Lion
> Where is the .pdf saved on your computer?I think you're on the right track.The file was stored in a subfolder with Danish characters in the folder name.I've just tried importing the same PDF from...
View ArticleForum Post: Re: Can't install Mac software
It looks like the website is only downloading the resource pack, not the actual software: This is the page I downloaded from: support.prometheanplanet.com/server.php
View ArticleForum Post: Can't open resource pack on mac
I installed activinspire and imported the resources pack into my resources and I can see them in there when I go to open them but I can't click on them or open them. Any suggestions?
View ArticleForum Post: Countdown sound
Can anyone please explain how to add a sound to a countdown timer.I've hunted for so long for a timer and now that I've found it, it makes no sound when it has done its job!Hopefully I can amend...
View ArticleForum Post: Re: Countdown sound
Hi Katerine,If you are using the Clock tool (Count Down timer) once you hit the down arrows the next screen has your time options where you can increase you time. Under that is a sound option- with...
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