Forum Post: Re: opening flipcharts
Jennifer,If you are on a Windows computer, open ActivInspire, select Edit > Profiles > at the bottom left of the window, select Restore File Associations. Are other teachers that are sharing...
View ArticleForum Post: Re: Dual User Pen
Juli,Have you tried that pen on another board that has the dual user option? What version of the ActivInspire software do you have? What is the firmware and driver listed in the ActivManager hardware...
View ArticleForum Post: Re: After upgrade to Mountain Lion (OS X 10.8) pens do not work
Laura,Yes, the latest version of the software and driver compatible with Mt Lion is located at the link below. (case# 249298)Thanks!www.prometheanplanet.com/.../ProductPage.aspx
View ArticleForum Post: adding a sound to the timer
I am trying to add a new sound to the timer. Currently I am only able to use the animal sounds and need something different. I have converted the song to the wav file, but when I go through the...
View ArticleForum Post: Re: Toolbox icons all black
Hi Ana,Yes, it is a Windows 7 computer. I will try updating to the latest versions.regards,Christopher
View ArticleForum Post: Re: Projector/Lamp
I put all the notes and info I have on projector issues in a Google Doc. Here is the link: http://goo.gl/847ZwHope this helps!
View ArticleForum Post: Re: PRM-20 Projector shuts off after 15 seconds.
I put all the notes and info I have on projector issues in a Google Doc. Here is the link: http://goo.gl/847ZwHope this helps!
View ArticleForum Post: ActiVote--old question settings and Excel spreadsheet problems.
Ok, I ActiVote is a central element in my classroom. I have two "problems"; one that is a major issue, and one that is a minor issue.These problem arose after a recent reformat led me to install the...
View ArticleForum Post: Re: adding a sound to the timer
I just downloaded the program again yesterday. It should be the most recent one. I'm using a PC.
View ArticleForum Post: Re: adding a sound to the timer
Rebecca,Please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Software, Contact Us. In the Existing case field input case...
View ArticleForum Post: Re: Notebook lessons
Hello,If your notebook files are from versions 8, 9, 9.5, or 10 you can import them into ActivInspire by selecting File > Import > SMART Notebook File. (case# 249699)Thanks!
View ArticleForum Post: Re: How to upgrade the firmware of the promethean board
Muhammad,There are only a few firmware upgrades that are available online. Please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language,...
View ArticleForum Post: Re: Activboard flame stays purple
Dermot,It seems that the USB from your computer to the board may not be detected. Check your USB connections to ensure they are secure. If you are still having issues, please contact Technical Support...
View ArticleForum Post: Re: ActivPen Problems - Deleting letters from the text and...
Stephanie,It seems that the board is detecting a right click from the pen. At times, a firmware update can resolve this issue. What is the firmware and driver version listed in the ActivManager...
View ArticleForum Post: Re: Results in a Self-paced Quiz
Hi. If you use Save as ... and add information (such as class & date) to your flipchart's name, then you will have both the flipchart with your students' results and the original (which you would...
View ArticleForum Post: Re: Upgrade ActivInspire on Mac Mountain Lion
Amy,Please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Interactive Displays, Contact Us. In the Existing case field input case...
View ArticleForum Post: Re: adding a sound to the timer
Hi Rebecca,If you continue to click the up down arrow next to the sound options on the timer- animal sounds will continue to be the only ones available. You need to click on the button next to the...
View ArticleForum Post: Re: ActivPen Problems - Deleting letters from the text and...
Stephanie,Updating the driver may not resolve the issue but it would help to have a more up to date driver. What version firmware was listed for the ActivBoard, that may need to be updated.Thanks!
View ArticleForum Post: Re: Using ActiveInspire + 32 set ActiveExpression kit with an...
Hello,Yes, if you purchase the ActiveExpression kit (which includes the Professional version of the ActiveInspire software) it will work with 3rd party hardware like the Epson Interactive Projectors....
View ArticleForum Post: Re: Activinspire
Hannah,Please ensure that you have the latest version of Java and Flash installed. If so, try running a repair on disk permissions, to do this, go to Applications > Promethean > Utilities >...
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