Forum Post: Re: removing background from imported object (jpg or pdf)
Yes, when it is not a solid, I've found only two solutions personally.1)Use the camera tool and freehand draw around the object to select the object itself. (Easier on the board than with a mouse or...
View ArticleForum Post: Re: Expression Export Shows "Invalid" Response for Multiple Choice
The upgrade from 12.02 to 12.05 resolved the issue. Thank you!
View ArticleForum Post: Re: Sound Controller
Hello,There is an article on our knowledge base that may help. Please visit www.prometheankb.com, select your region/language, in the search box type in 10714. The title of the article is- Why does my...
View ArticleForum Post: Re: Calibration
Hello,You can calibrate the student pen. What version ActivDriver and firmware do you have listed in ActivManager? You also want to ensure that the display setting on your computer is cloned or...
View ArticleForum Post: Re: How to install Activinspire on Ubuntu 12.04 LTS
Hari,There is an article on our knowledge base that may help. Please visit www.prometheankb.com, select your region/language, in the search box type in 10854, the title of the article is - Installing...
View ArticleForum Post: Re: Search produced no results
Earlisha,When searching resources, you will need to be more specific in your search. When inputting the word pictures, the software is searching for any resources with the name pictures. If you are...
View ArticleForum Post: Re: Activ Software serial number invalid?
Karen,Are you inputting the 20 digit software serial number or are you inputting the hardware serial number and product code? If you already have a 20 digit serial number that begins with 0015 or 0016...
View ArticleForum Post: Re: Issue with Camera Snapshot
Pip,Not sure what may be causing this, are you connected to a projector when taking the snap shot? If so, try taking the snap shot with the projector disconnected and see if that makes a difference....
View ArticleForum Post: Re: Convert to Text keeps poping up.
installed 5.8.46 driverworking now.Thanks Chris
View ArticleForum Post: Re: Pen not working/can't calibrate
I recently got the latest version installed and my pen doesn't work eitherWhat should I do???
View ArticleForum Post: Re: ipad app to view board
Nearpod would require that the teacher create another presentation within the nearpod software. AFAIK, there is not anything that would allow your student to view, without controlling "on the fly" -...
View ArticleForum Post: Re: Pen not working/can't calibrate
Jorge,You want to ensure that the ActivBoard is showing up in the ActivManager hardware tab. If the ActivBoard does not show up there then that indicates that the board is not being detected by the...
View ArticleForum Post: Re: Older Promethean Boards, need some guidance on cables, pens...
1) I contacted a reseller who advised that they needed a serial number to get the part number. The PRm-AB2-01 boards, don;t seem to have any serial on them. So i would appreciate if you can tell me...
View ArticleForum Post: Re: ActivExpression2 Equation Cheat Sheet
Thomas,There is an ActivExpression 2 Quick Start Guide on our knowledge base that may help. Please visit www.prometheankb.com, select your region/language in the search box type in article number...
View ArticleForum Post: Re: Calibration
Hello,Please contact Technical Support via the web form on the knowledge base at www.prometheankb.com, select your region/language, Interactive Displays, Contact Us. In the Existing case field input...
View ArticleForum Post: Re: How to install Activinspire on Ubuntu 12.04 LTS
Hari,There may be an issue with the download link. What language are you choosing? The DVDs that you have may be for Windows only, it will say on the disk what operating system it is for. Is your...
View ArticleForum Post: Re: Issue with Camera Snapshot
Pip,We have tested it here and were not able to replicate what is occurring to your screen when using the camera tool. What version ActivDriver do you have installed, not sure if that would make a...
View ArticleForum Post: Re: Fraction Key
Ryan,It seems that when in Express Poll to input a fraction the students would need to input the fraction like 1 2/3 or they can use the preloaded fractions that are available in the symbols menu on...
View ArticleForum Post: Re: iPad App?
This thread is getting pretty old now (2 years or so?), and there seems to be no new information coming from anyone at Promethean so I'll ask this again:Can anyone at Promethean tell us if there is an...
View ArticleForum Post: Re: Activmarker did not install with update
John,The Microsoft utility called “Ink” comes included with Microsoft Office 2010. The Ink tool can be found in the “Review” tab in Word and the Office products. Yes, Promethean ActivOffice includes...
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