(Case 346051)
Hello Christian,
The location in which the inspire_licesne.xml file is located in Windows can differ depending on the version of windows in use:
XP: C:\Documents and Settings\All Users\Application Data\Promethean\ActivInspire
Vista, 7, and 8: C:\ProgramData\Promethean\ActivInspire
If you are already able to see hidden files on the computer, but still not able to access either of those paths, please also try logging in to the computer in question as an administrator to attempt accessing that location.
In regards to the suggestion of having the software’s Activation Key being displayed and accessible within the ActivInspire software, we will raise this as a suggestion for an enhancement to a later version of our software. We will let you know if and or when this feature enhancement is implemented, so please watch out for news on Promethean Planet for new versions.